Hainan Airlines: reviews, detailed information. Baggage Allowance Hainan Airlines Seat selection hainan airlines

• Economy - 2 pieces of luggage up to 23 kg
• Business - 2 pieces of luggage up to 32 kg.

Baggage dimensions on Hainan Airlines flights must not exceed 158 cm.

Carriage norms on different routes vary, but only slightly. We recommend checking the airline's website.

Excess baggage at Hainan Airlines

The fee for additional and excess baggage depends on your destination. Detailed information .

Rules for flying with a child under two years old on Hainan Airlines

• The company does not allow infants less than 14 days old to fly
• Hainan Airlines discount for a flight with a child is 10% of the selected adult fare
• One free piece of luggage is provided
• Baby food is provided (order in advance, 24 hours before the flight)
• There is a service for preparing infant formula
• All planes have free diapers.

You can buy cheap Hainan Airlines tickets using our special

When going on vacation or on a business trip to the Middle Kingdom, a person thinks about which carrier to choose. It is safest to use the services of airlines that have proven themselves to provide impeccable service, excellent service, and most importantly, safe flights. To get to the desired Chinese city, the easiest way is to fly to Beijing, and from there, get to the desired location by domestic airlines or ground transport. Arrival methods depend on where in China you need to arrive.

Hainan Airlines

Hainan Airlines is one of the largest private airlines in the People's Republic of China, founded in 1989. Today it operates regular flights to 500 destinations. Flights are carried out within China, as well as outside its borders - in the direction of Russia, Europe, Africa, North America, Southeast Asia, and Australia.

The company also provides charter transportation for its clients.

The airline company was founded as Hainan Province Airlines. Somewhat later, the company became known as Hainan Airlines, and it became the first Chinese joint-stock air transport enterprise. As an air carrier, it began operating scheduled flights in 1989 and entered the international aviation market.

The number of passengers wishing to use the services of Hainan Airlines is growing every year. Despite the fact that this company is owned not by the state, but by private individuals, it is for its flights that passengers most often purchase tickets. All company employees work harmoniously in one team, which serves one goal - to make the flight comfortable and enjoyable for all its passengers.

The company has its own safe flight system. It is with its help that the company has been repeatedly recognized as the most reliable and safe air carrier. Hainan airlines aircraft have not been reported in a single air accident, which puts the company in the list of the 10 safest air travel in the world.

Purchasing air tickets for flights to China

You can book your ticket using the Internet.

To choose the most suitable flight dates for yourself and find competitively priced tickets, you need to visit the Hainan Airlines website. To book the desired air ticket, you must select a flight from the list below, or use the links on the side. To search for new flights, you need to use the controls located above.

Those clients who use the company's services regularly and fly to China on vacation or on business-related business have the opportunity to accumulate bonuses on each flight. They have permanent discounts on air travel.

The Hainan airlines fleet is equipped with 137 aircraft, which include seven of the latest Boeings.

Passengers from Russia with Hainan Airlines can fly to Beijing from Moscow, St. Petersburg and Yekaterinburg, and to Manchuria from Yekaterinburg and Chita.

You can fly to the People's Republic of China from Moscow and St. Petersburg on Airbus planes, the cabins of which are represented by economy and business class.

A flight in business class will provide maximum comfort to its clients, and they can feel it on board a comfortable aircraft at the very beginning of their journey to a tropical paradise. The service is impeccable, and the comfortable seats that convert into a full-sized bed and delicious menu are sure to ensure that customers use Hainan Airlines again. Passengers are provided with a car with a personal driver who will take them to the desired point in the city.

Customer reviews of Hainan Airlines flights

To the pride of the company, its business class in 2014 was recognized as the best in the world at the world-famous award ceremony.

You don't even have to worry about language barriers between the Hainan Airlines crew and passengers. Flights departing from Russia are accompanied by Russian-speaking crews.

There is no need to worry about flying in economy class, because even with children the flight will be as comfortable as possible. The seats in the cabin have a wide angle of inclination, which is favorable for sleeping, and there is room to rest your legs. All seats have monitors with an entertainment system in Russian, English, German, French and Chinese. When you can't sleep, you can listen to music, watch movies or play computer games. You can read magazines and newspapers, which are also available in several languages. Passengers will not go hungry, because they are offered a decent selection of hot dishes, snacks and drinks. The food is quite suitable for Europeans, and not at all spicy.

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Did you know:

How to buy a plane ticket without leaving home?

Indicate the route, travel date and number of passengers in the required fields. The system will select the option from the hundreds of airlines.

From the list, select the flight that suits you.

Enter your personal information - it is required to issue tickets. Tutu.ru transmits them only via a secure channel.

Pay for tickets with a bank card.

What does an e-ticket look like and where can I get it?

After paying on the website, a new entry will appear in the airline’s database - this is your electronic ticket.

Now all information about the flight will be stored by the carrier airline.

Modern air tickets are not issued in paper form.

You can see, print and take with you to the airport not the ticket itself, but the itinerary receipt. It contains your e-ticket number and all the information about your flight.

Tutu.ru sends an itinerary receipt by email. We recommend to print it and take it with you to the airport.

It can be useful at passport control abroad, although you will only need your passport to board the plane.

How to return an e-ticket?

Ticket refund rules are determined by the airline. Typically, the cheaper the ticket, the less money you can get back.

To return the ticket as soon as possible contact with the operator.

To do this, you need to respond to the letter that you will receive after ordering tickets on the Tutu.ru website.

Please indicate “Ticket Return” in the subject line and briefly describe your situation. Our specialists will contact you.

The letter you receive after ordering will contain contacts of the partner agency through which the ticket was issued. You can contact him directly.

Hainan Airlines is a Chinese airline that is known for its high level of service, providing comfortable, safe flights for 23 years. Professionally selected staff will help you maintain the best impressions of your flight. The aircraft fleet is equipped with modern, newest aircraft, and new routes are added to the flight map every year. The company has deservedly been awarded the titles of “Best Chinese Airline” and “Company with the Best Service Personnel in China”. If you want to enjoy oriental hospitality and service, then fly with Hainan Airlines.

“Hainan Provincial Airlines”, that is the name of the airline, began its activities in 1993, flying on the route Haikou - Beijing. In 1997, it received the name Hainan Airlines. A year later, the airline acquired the first Boeing 737-800 aircraft in China, which had a positive impact on its image. In 2002, the Boeing 767 wide-body passenger airliner appeared in the aircraft fleet. The airline's development was successful and rapid; already in 2004, the first international flight was opened on the route Budapest - Beijing, and three years later the first aircraft of the Airbus A330-200 model was purchased.

In 2009, the airline achieved great results in its activities, was deservedly awarded the “Four Star Airline” award, but it did not stop there, thanks to the high level of service both in the sky and on the ground since 2011 and has been awarded the award for several years in a row "Five Star Company" Hainan Airlines is one of the hundred most popular companies in China.

Hainan Airlines Headquarters

Aircraft fleet

Hainan Airlines owns a large fleet of aircraft. It is equipped with modern models of new aircraft, providing a comfortable, safe flight to anywhere in the world:

• Boeing-737;
• Boeing-767;
• Boeing-787;
• Airbus-330.

Today, the aircraft fleet consists of 160 comfortable aircraft, which allows for a large number of flights on the most popular routes.

Hainan Airlines official information resource

If you are planning to travel and decide to use the services of Hainan Airlines, then detailed information about flights, service, reservations and other issues is offered to your attention by the official website in Russian. Hainan Airlines have developed a convenient menu that allows you to find answers to any questions you are interested in, the resource's email address is: https://www.hainanairlines.com/RU/RU/Home. The site menu consists of the following sections:

1. Home page – here you can immediately see an online board that allows you to manage your flight, check-in or make a reservation. Vivid photographs of the site's gallery will captivate you into the world of travel with the comfort that the airline provides. Here you can also find offers on favorable rates at the current moment, which you can take advantage of while saving money and enjoying the flight. And also at the bottom of the main page there are items with links to basic information about the company, reviews, services and more.
2. Booking – this section allows you to get all the necessary information about the schedule, flight status, and study the flight map. Here you can select and book a flight, check your reservation and check in for your flight. The booking function also allows you to pre-select a hotel where you can stay after landing.
3. Products and Services – information about promotions and offers is posted here.
4. Information – here you can find information about baggage, what documents are needed for travel, transportation rules, services for families, information about transfer and transit services.
5. Travel with us - information about special support for passengers with disabilities, mothers with babies, pregnant women, etc. is posted. Here you can find out what services are available at the airport and on board the aircraft. The aircraft fleet is also presented with a detailed description of the aircraft models that carry out transportation.
6. Rewards Program – Hainan Airlines offers a rewards program that helps you save money every time you use the airline's services.

Transportation rules

On the official Internet resource of the company you can familiarize yourself with the transportation rules in the “Information” section. Below are some of them:

1. Boarding the plane - after checking in for the plane, the passenger must arrive on time at the boarding point. If a passenger was late for check-in or was unable to provide the necessary documents or was not prepared for the trip, the carrier has the right to refuse the passenger to board the reserved seat. In this case, the airline is not responsible for damage caused due to current circumstances.
2. Refusal and restrictions when boarding an aircraft - the airline has the right to refuse transportation to passengers with mental disabilities whose behavior entails inconvenience for other people and is unsafe for the flight. If the passenger does not present a ticket and documents necessary for registration and boarding, as well as if he refuses to go through security control. Restrictions apply to the following group of people: unaccompanied children, people requiring care, pregnant women, passengers who require special assistance. For this category of passengers, special permission from the company is required so that appropriate preparations can be made, and then it will be possible to board the plane.
3. Discipline on board the aircraft - passengers on board the aircraft are prohibited from using electronic equipment: portable radios, mobile phones, walkie-talkies, remote control equipment. The airline regards the use of this equipment as a violation of the conditions for safe flight. Hearing aids and a pacemaker are permitted on board the aircraft.

Smoking is prohibited on board the aircraft. The passenger is required to fasten his seat belt in his seat upon request.

Services of Hainan Airlines

The airline provides a number of services: special escort, airport services, on-board services. Let's take a closer look at them.

Special support is provided:

• People with disabilities (mute, with permanent vision loss, with hearing loss, with musculoskeletal disorders, passengers with temporary health problems due to illness or infectious disease).
• For pregnant women, the staff helps prepare for the flight, accompanies them during the flight and provides assistance during in-flight services.
• For passengers with a baby, the aircraft on board is equipped with hanging cradles and changing tables. The seats are equipped with additional seat belts and two oxygen masks for mother and child. It is also possible to prepare milk formulas and provide baby food, which must be reported to the airline in advance 24 hours before the flight.
• Elderly passengers - if passengers of retirement age are flying unaccompanied, then company personnel will provide assistance during check-in and boarding. A qualified crew will provide assistance on board.

Services at the airport:

• Equipped with self-check-in machines, where you just need to choose a seat and print a ticket.
• Business lounges - for a comfortable wait for a flight, the airport offers its business lounges to passengers, where you can relax, have a snack and enjoy your holiday in halls with a cozy and modern interior, with soft, comfortable furniture. Service in business lounges is provided at a high level, food is high quality and tasty with a large selection of dishes.
• Transit services, transit lounges - in some cities of China, for example, Xi'an, Haikou, Guangzhou, Urumqi, for transit passengers with a transfer and for those who wait for a flight for 6 hours or more, accommodation is offered, a free transfer meets at the airport. Meals and other services are available for an additional fee.

Services on board:

• Business class - by taking advantage of business class on board, you will have the opportunity to experience all the delights of flying in comfortable conditions. The aircraft cabin is equipped with modern seats that take a horizontal position even in the sky, which allows you to get some sleep on the way to another city. The seats are also equipped with displays, with the help of which the flight time will fly by unnoticed when watching movies or playing an exciting computer game. Also, a variety of fresh press will allow you to keep abreast of the latest news. If you're hungry, you can taste the delights of the most popular dishes of Chinese cuisine.
• Economy class - the cabin is distinguished by a convenient arrangement of seats, between which there is enough space so that you can sit comfortably in your seat and relax during the flight. Time will pass by while watching the best collection of movies, listening to music or reading popular magazines. Western and Chinese dishes prepared by the diligent staff will allow even the most avid gourmets to enjoy their meal.