home Visa Transportation of passengers and luggage on intercity routes. Rules for transporting people on a bus P 117 rules for transporting passengers and luggage

Transportation of passengers and luggage on intercity routes. Rules for transporting people on a bus P 117 rules for transporting passengers and luggage

Over the past almost ten years, the Rules for the carriage of passengers in urban ground electric and road transport have been in force.

They spell out the rules for arranging bus stops, bus stations, bus stations, where to look for forgotten things, what should be on the front panel of a taxi, and what you can count on as a passenger of such transport.

The relationship between the carrier and the passenger is regulated by Decree of the Government of the Russian Federation No. 112, adopted in 2009, “On approval of the rules for the transportation of passengers and baggage by road and urban ground electric transport”, amended and supplemented five times.

The organization of regular cargo transportation falls under the control of Law 220-FZ of July 13, 2015 “On the organization of regular transportation of passengers and luggage by road and urban ground electric transport.”

Many provisions in road traffic relations can be defined in Federal Law 259-FZ of November 8, 2007 “Charter of Motor Transport and Urban Ground Electric Transport” and in Federal Law 196-FZ “On Road Safety” of 1995.

But first of all, transportation is a service provided to the passenger. This means that you need to rely on the Law of the Russian Federation “On the Protection of Consumer Rights” No. 2300-1 of 02/07/1992.

Rights and responsibilities of people in public transport

Passenger rights include only 6 points:

Be delivered to your destination on time and safely.
Bring a child under 7 years of age free of charge.
Receive complete information on the travel route and under what conditions this is carried out.
In the event of an accident and damage on the road, the passenger has the right to compensation.
Free baggage allowance for one piece, in accordance with the requirements for it.
Write claims and defend your rights in court.

There are many more responsibilities. The passenger must purchase, present upon request and keep to the destination a travel ticket (or a document confirming preferential travel) for himself and baggage in excess of the established allowance.

People are required to leave when they reach their destination, otherwise returning to their destination after the final stop must be paid again as for the next flight. In the salon, people should not litter or damage other people's property. During travel, people must move through the cabin without blocking the entry or exit of others or preventing doors from closing.

For their own safety, people are required to hold on to the handrails, and items found left behind by someone else must be handed over to the driver or conductor.

Regulations for people and luggage in road transport

In city public transport

The activity of transporting people (OKVED code - 60.21) can be carried out by an individual or legal entity that has received a special permit for this type of activity.

The rules in urban public transport also describe the rights and responsibilities of all people in the vehicle:

driver;
passenger;
conductor.

Movement can be carried out along a route agreed with the authorities authorized for this (regularly or as necessary in order to unload the direction), and outside the scheme. In the second case, restrictions can only be imposed by road markings, signs and traffic lights.

Drop off and pick up

These actions are prescribed in paragraphs. 11-18 Rules for the carriage of passengers and luggage in public transport.

Each parking point must be equipped with a stop, except for places on demand. You can only ask to stop the bus in advance. In such places it is mandatory to have the inscription “On request”.

Passengers are warned about stops in advance, despite the mandatory provision of signs (name of the place). At stops, information about all the routes on which it is included and their ending points should be posted.

Truck body

The regulations are spelled out in the Rules of the Road and in the Basic Provisions of the Traffic Regulations.

So, a driver with a cat can transport people in the back. C, but no more than 8 people, with cat. D – from 16 people. In this case, the driver’s experience cannot be less than 3 years (Traffic Regulations clause 22.1).

The body must be specially equipped with fixed seats at the height established by the standards. Also have sides with additional fixation and a stretched awning with lighting underneath. There should be a communication system with the driver, and a ladder on the tailgate to make seating for passengers easier.

Important! Transporting children is strictly prohibited.

Without special equipment, only people accompanying or receiving the cargo can be in the body.

Passenger taxi

Transportation in a passenger taxi is carried out subject to permission for this type of activity, namely a charter agreement. The route is determined by the customer; if there was no agreement on it, then the driver is obliged to build the shortest route.

Payment for travel is made by the passenger to the taxi driver in accordance with the established tariffs, based on the taximeter readings.

The trip may be refused if there is already another order for transportation at the moment. If the trip cannot be completed to the end of the route, then the untraveled remainder of the road should not be paid for.

Luggage is accepted in quantities as agreed between the driver and passenger. But the driver may refuse to accept oversized items if they do not meet the general luggage requirements.

Minibus taxi

Regulated by Decree of the Government of the Russian Federation No. 112 of February 14, 2009 and Federal Law 196-FZ “On Road Safety” of 1995.

The capacity of a minibus is the same as that of an individual one (in terms of the number of seats and cargo capacity), but the movement is organized according to the principle of mass transportation of people (with the coordination of the route, adhering to all city stops along the way).

A license is obtained to transport people with luggage. The route is coordinated with the city administration. The right to travel is given by a paid ticket. A child under 7 years old can travel for free provided that they do not occupy a free seat. The passenger has absolutely the same rights and obligations for travel and baggage transportation, whether he is on public transport.

Mandatory requirements

To the city bus

A bus is considered to be a closed vehicle that has an engine and is equipped with seats for 8 or more people (the driver’s seat is not taken into account).

According to the law of the Russian Federation “On Road Safety”, any motor vehicles, regardless of the country of origin, must have a certificate of conformity from the authorized ministry or body.

A city route bus operating on regular routes, in accordance with clause 29 of the Transportation Rules, must be equipped with route number indicators and “Entrance” signs (clause 35). A mandatory requirement for the carrier is to indicate its full name on the windshield and on board at the entrance.

In the bus interior, information about the organization and the driver, about the body that controls them, and the cost of the ticket must be directly accessible. If tickets are sold based on a seat, the seats must be numbered.

It is also necessary to place all signs that allow you to quickly navigate in the event of an accident. Where is the button to communicate with the driver, fire extinguisher, emergency exit, etc. (item 37).

To the drivers

The reliability of the driver, which is required to be provided by individuals and legal entities traveling in accordance with the “Regulations on ensuring the safety of passenger transportation by buses”, approved by Order of the Ministry of Transport of the Russian Federation dated 01/08/1997 No. 2, must stem from the requirements presented to him:

documented qualifications and driving experience (at least 3 years);
completing internships and certification classes that improve skills;
mandatory medical examination of the driver or driver candidate;
the driver undergoes mandatory pre-trip inspections (and after the trip);
compliance with established standards for employment and rest.

To people and luggage

The passenger is responsible for the safety of hand luggage. You can hold one place free of charge, the total volume of which does not exceed 120 sq. m. cm, with a pair of covered skis, a stroller or a children's sled (Article 22 of Federal Law 259-FZ).

Luggage must be packed, breakable items secured or in a rigid container. Luggage should not emit an unpleasant odor or contain hazardous substances that can pollute both the vehicle and surrounding people.

You can transport animals and birds if the cages have a solid bottom and the dimensions fit within the established baggage allowances.

The risk of food spoilage remains with the passenger who wishes to check it in as baggage.

It is allowed to transport for a fee two pieces of luggage with a total volume of 80 square meters. cm each. A receipt must be issued for items accepted for transportation.

Documentation

When stopping a bus, the driver, upon request, must have:

a copy of the license for organizing the transportation of passengers and luggage in the name of the employer - it is placed in the bus;
The driver personally has a license with category D;
MTPL insurance policy, which has no term limits;
printed waybill for the declared route;
temporary medical examination, pre-trip and the one that the driver underwent upon employment (and thereafter - every year);
unexpired technical inspection of the bus;
certificate of state registration of the vehicle;
technical passport of the vehicle.

In the absence of any of these documents, administrative liability may arise with the imposition of a fine.

Features of transportation by bus

First of all, safety. Therefore, the driver must be stress-resistant, attentive, and have a high degree of professionalism and skill.

The number of seats must correspond to the expected number of people transported, taking into account the standing areas provided.

The bus must be equipped with:

fire equipment;
medical supplies to provide first aid in an emergency;
a stop sign triangle in case of an accident;
safety belts;
anti-slip floor covering.

Around town

A bus operating within the city must:

follow the formalized schedule agreed with the city administration;
observe stops, staff must voice them;
passengers are allowed to stand in them if the internal structure allows them to travel while standing sufficiently safely (the bus is equipped with handrails and holders);
There can be no deviations from the route around the city.

Suburban

A bus carrying passengers to suburban areas must:

follow the schedule agreed with the city administration;
standing position in them is also allowed under the same conditions as in buses with city routes.

Custom and regular

Transportation is carried out on the basis of a charter agreement concluded in writing (Article 29 of Federal Law 259-FZ). The route, as well as the volume and quality of hand luggage and baggage are prescribed in it.

It is mandatory to place a “Custom” sign on board the vehicle.

An additional condition for mandatory documents to be presented by the driver in the event of a stop and checking them is the presence of a tender paper within the approved route.

Excursion

Buses operating on such routes must also have tender documents. Routes and schemes must be consistent with the technical capabilities of the vehicle and take into account the necessary work and rest regime of the driver.

The bus must also be suitable for the route and climate of the area. Deviations from the route and stops on demand are unacceptable.

Trips are carried out exclusively during daylight hours. In areas unsuitable for safe transportation, traffic is stopped. If the journey is long, there should be two drivers.

Official

Business trips are carried out for the purpose of employees of the organization performing their immediate job responsibilities.

People transported in official transport do not have the status of passengers, similar to rights in relation to a contract for the provision of transportation services.

This is how employees can be delivered to their workplace, employees of government bodies to third-party organizations in order to carry out their activities (lawyer to court, accountant to bank, etc.). They are not charged for such transportation.

Vakhtov

Transporting the population on a rotational basis is only possible based on the number of seats. Transport must be equipped with fire fighting equipment and a first aid kit.

Special requirements are also imposed on transport drivers. Shift transportation delivers enterprise employees to hard-to-reach places. Often the route is crossed by off-road areas and other extreme conditions. Therefore, the driver must have experience, qualifications and extensive driving experience.

Between cities

On intercity buses:

a standing position is allowed if the distance between the points of departure and destination does not exceed 70 km;
deviation from the route is allowed only in agreement with the employer’s organization;
luggage must be located in strictly designated places (above the seats and in the luggage compartment);
if the route duration is more than 500 km, the flight must be carried out by two drivers.

Between countries

When carrying out international transportation, the mandatory documents to be presented at a stop and checked include:

Green Card policy;
an international agreement (most often a copy) on car insurance of the country being visited;
tender documentation.

There is also an additional mandatory requirement for equipping buses for international flights:

there must be a toilet room,
flights are carried out by two drivers.

In winter time

Additional requirements for equipping a bus transporting people are:

serviceability of furnace equipment capable of providing full visibility of the route from the bus interior;
mandatory replacement of tires for winter modification.

What will be the violation of the rules?

To the driver and organization

Violation of traffic rules by the driver results in a fine or compensation for damage to the health of the passenger as a result of the accident.

In both cases, the responsibility lies with the organization or individual who performed the transportation and was the owner of the vehicle. This is evidenced by the norm of the Code of Administrative Offenses of the Russian Federation (Article 2.6.1).

An organization or individual may, in a general or judicial decision, attribute all damage incurred in recourse to the driver under Article 238 of the Labor Code.

If the Rules for the Transportation of People are violated by the driver, he also bears administrative responsibility, but personal. For each unbelted passenger, the driver may be fined.

Passenger

The passenger also falls under administrative responsibility both for non-compliance with traffic rules and for violations of the rules for transporting passengers and baggage.

In both cases, consequences may occur in the form of an imposed administrative fine. Ticketless travel st. 11.18 of the Code of Administrative Offenses of the Russian Federation - a fine, but does not exempt from the need to pay for travel.

Useful video

Traffic police raid:

In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Ground Electric Transport" the Government of the Russian Federation decides:

1. Approve the attached Rules for the transportation of passengers and luggage by road transport and urban ground electric transport.

2. To recognize as invalid:

Charter of Road Transport of the RSFSR, approved by Resolution of the Council of Ministers of the RSFSR dated January 8, 1969 N12 (SP RSFSR, 1969, N 2 and 3, Art. 8);

Resolution of the Council of Ministers of the RSFSR of November 28, 1969 N 648 “On changing and invalidating decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Automobile Transport and Highways of the RSFSR” (SP RSFSR, 1969, N26, Art. 141);

Resolution of the Council of Ministers of the RSFSR dated September 17, 1974 N 510 “On the financial liability of motor transport enterprises and organizations, shippers and consignees for the improper use of containers when transporting goods by road” (SP RSFSR, 1974, N 24, Art. 134);

Resolution of the Council of Ministers of the RSFSR dated May 1, 1980 N253 “On amendments to the Charter of Road Transport of the RSFSR” (SP RSFSR, 1980, N 13,

Resolution of the Council of Ministers of the RSFSR of March 20, 1984 N 101 (SP RSFSR, 1984, N 7, Art. 57);

Resolution of the Council of Ministers of the RSFSR dated November 18, 1988 N474 “On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations” (SP RSFSR, 1988, N 23, Art. 135);

Resolution of the Council of Ministers of the RSFSR dated February 18, 1991 N 98 “On increasing the amount of fines for excess vehicle downtime and delay of containers, as well as amending the Charter of Road Transport of the RSFSR” (SP RSFSR, 1991, N 12, Art. 156);

Decree of the Government of the Russian Federation of May 26, 1992 N 347 “On strengthening the liability of shippers, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the transportation of goods” (Rossiyskaya Gazeta, 1992, May 30) ;

Decree of the Government of the Russian Federation of February 12, 1994 No. 95 “On increasing the amount of fines when transporting goods by rail, river and road transport” (Collected Acts of the President and Government of the Russian Federation, 1994, No. 8, Art. 597);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 “On increasing the amount of fines when transporting goods by water and road transport” (Collection of Legislation of the Russian Federation, 1995,

N 19, art. 1762);

paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues of railway transport, approved by Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Collected Legislation of the Russian Federation, 2003, N 33, Art. 3270).

3. In the Regulations on the implementation of cash payments and (or) settlements using payment cards without the use of cash register equipment, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 “On the procedure for making cash payments and (or) settlements using payment cards without the use of cash register equipment" (Collection of Legislation of the Russian Federation, 2008, No. 19, Art. 2191):

a) in the first paragraph of clause 3, replace the words “clauses 5 and 6” with the words “clauses 5 - 6”;

b) add clause 5 as follows:

"5. Documents used in the provision of services for the transportation of passengers and luggage by road and urban ground electric transport must contain the details established by the Rules for the transportation of passengers and luggage by road transport and urban ground electric transport.";

c) paragraph 8 should be stated as follows:

"8. When filling out a document form, it must be ensured that at least 1 copy is completed at the same time, or the document form must have detachable parts, except for the following cases:

a) the regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all details of the document are filled in typographically when preparing the document form;

c) all or part of the document details are indicated in electronic form."

Chairman of the Government of the Russian Federation
V. Putin

Rules for the transportation of passengers and luggage by road and urban ground electric transport

I. General provisions

1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage, provided for by the Federal Law "Charter of Road Transport and Urban Ground Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure, conditions for such transportation, as well as conditions for providing vehicles for such transportation.

2. The terms used in these Rules mean the following:

“bus station” is a transport infrastructure facility that includes a complex of buildings and structures located on a specially designated area designed to provide services to passengers and carriers during regular transportation of passengers and luggage;

"luggage vehicle" - a vehicle that transports luggage separately from passengers;

“commercial act” - a document certifying the shortage, damage or deterioration of baggage;

"conductor" - an official who sells tickets in a vehicle;

“passenger taxi” is a vehicle of category “M1” used for the transportation of passengers and luggage in accordance with a public charter agreement;

"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on established tariffs per unit of mileage and (or) unit of time for using the vehicle;

"vehicle of category "M1" - a vehicle that is used to transport passengers and has, in addition to the driver's seat, no more than 8 seats;

“vehicle of category “M2” - a vehicle that is used to transport passengers, has, in addition to the driver’s seat, more than 8 seats and whose maximum weight does not exceed 5 tons;

"vehicle of category "M3" - a vehicle that is used to transport passengers, has, in addition to the driver's seat, more than 8 seats and whose maximum weight exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and luggage is carried out according to schedules.

4. A schedule for regular transportation of passengers and baggage (hereinafter referred to as the schedule) is drawn up for each stopping point on the regular transportation route, which provides for a mandatory stop of the vehicle.

5. The schedule contains departure intervals for vehicles, including by time periods of the day, or a time schedule for the departure of vehicles from a stopping point.

6. The schedule regarding intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The schedule is posted at all stopping points on the regular transportation route, where a mandatory stop for the vehicle is provided.

8. If the need for regular transportation of passengers and baggage significantly depends on the time of year or days of the week, the schedule can be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.

9. Changes made to the schedule are brought to the attention of the population no later than 10 days before the start of regular transportation of passengers and baggage according to the changed schedule.

10. Schedules indicate local time.

11. Stopping of vehicles for boarding (disembarking) passengers is carried out at all stopping points on the route of regular transportation, with the exception of stopping points at which boarding (disembarking) passengers is carried out at their request.

12. Stopping of vehicles for boarding (disembarking) passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the vehicle to arrive.

13. The driver or conductor is obliged to warn passengers in the vehicle in advance about stopping points at which passengers can be picked up or dropped off at their request.

14. Stopping points are equipped with signs indicating where the vehicle stops for boarding (disembarking) passengers.

15. The following information is placed on the signs (with the exception of signs at stopping points located on the territory of bus stations):

a) symbol of the vehicle (bus, trolleybus, tram) used for regular transportation of passengers and luggage;

b) name of the stopping point;

c) numbers of regular transportation routes that include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) schedule for all regular transportation routes that include a stopping point, with the exception of stopping points at which passengers are boarded (disembarked) at their request;

f) the inscription “On request” at stopping points where passengers are boarded (disembarked) at their request;

g) name, address and contact telephone numbers of the body providing control over the transportation of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, the signs may contain other information related to the regular transportation of passengers and luggage.

17. The final stopping points of regular transport routes at which vehicles arrive and which do not coincide with the points of departure are equipped with “No boarding” signs.

18. Stopping points from which more than 100 passengers depart per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment against precipitation, if land plots adjacent to the stopping point allow this.

19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval of vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point There are more than 1000 passengers per day on these routes.

20. The equipment of bus stations must meet the requirements established by the Ministry of Transport of the Russian Federation.

21. A passenger has the right to free use of waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel along the route of regular transportation from this bus station.

22. The operating hours of the bus station must correspond to the schedule of arrival and departure of vehicles. On the front side of the main building of a bus station with non-24-hour operating hours, a general schedule for all regular transportation routes must be posted, which includes a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.

23. The following information should be posted in the main bus station building:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;

b) the layout and numbering of seats in vehicles of those brands that depart from this bus station;

c) scheme of regular transportation routes;

d) rules for using the services of the bus station.

24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles along each regular transportation route, including days of the week and time (in hours and minutes):

a) arrival of the vehicle at the bus station;

b) departure of the vehicle from the bus station;

c) arrival of the vehicle at the final destination of the regular transportation route.

25. The layout and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the ticket offices on the outside. This diagram indicates the location and numbering of seats.

26. The regular transportation route diagram is a conventional graphic image that indicates the route of the vehicle from the bus station to the final points of the regular transportation routes. The specified diagram is posted in the waiting room or ticket office of the bus station. The following information is written on the diagram using symbols:

a) populated areas where stopping points are located on regular transportation routes;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.

27. Rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.

28. In the main building of the bus station there are signs for the location of the main services, including the waiting room, mother and child room, food stations, medical aid station, storage rooms, toilets, as well as waiting areas for the arrival and departure of vehicles on platforms and landing areas.

29. Vehicles used for regular transportation of passengers and luggage are equipped with regular transportation route indicators, which are located:

30. The names of the starting and final stopping points and the number of the regular transportation route are indicated on the regular transportation route indicator, placed above the windshield of the vehicle and (or) in the upper part of the windshield.

31. The height of the regular transport route indicator placed on the windshield must not exceed 140 mm, and the height of the regular transport route indicator placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of its zone cleaning with a glass cleaner.

32. The regular transport route indicator, placed on the right side of the body along the vehicle’s path, contains the number of the regular transport route, as well as the names of the starting, final and main intermediate stopping points.

33. The regular transportation route indicator placed on the rear window of the vehicle is marked with the regular transportation route number.

34. It is allowed to use an electronic information board as an indicator of the route of regular transportation.

35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M2", a sign with the inscription "Entrance" is fixed above each door on the outside or the inscription "Entrance" is applied.

36. The full or short name of the carrier is indicated above the windshield and (or) on the right side of the body along the direction of the vehicle.

37. The following information is placed inside a vehicle used for regular transportation of passengers and luggage:

a) the name, address and telephone number of the carrier, the surname of the driver, and if there is a conductor, also the surname of the conductor;

b) name, address and contact telephone numbers of the body providing control over the transportation of passengers and baggage;

c) seat numbers, except for cases when the vehicle is used for regular transportation on tickets that do not indicate the seat number;

d) the cost of travel, hand luggage and baggage transportation;

e) signs of seats for passengers with children and people with disabilities, except for cases when the vehicle is used for regular transportation on tickets that indicate the seat number;

f) indicators of fire extinguisher locations;

g) indicators of the location of the vehicle stop buttons;

h) emergency exit signs and rules for using such exits;

i) rules for using a vehicle or an extract from such rules.

38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M2", a sign with the inscription "Exit" is fixed above each door on the inside or the inscription "Exit" is applied.

39. Instead of the signs provided for in subparagraphs “d” - “h” of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.

40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.

41. In order to verify compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive authorities authorized to carry out such an inspection into the vehicle.

42. Travel of passengers on regular transport routes is carried out using tickets.

43. The ticket must contain the required details. Forms and mandatory ticket details are presented in Appendix No. 1. Additional details may be placed on the ticket.

44. If on a regular transportation route tariffs are applied that take into account different levels of service in the vehicle (the presence of air conditioning, a VCR, a toilet, luggage racks, sun blinds, individual lighting and ventilation, the provision of food, newspapers, magazines, modern design and comfortable accommodation seats, etc.), the carrier has the right to indicate in the ticket the details that determine the class of service. In this case, the carrier informs passengers in advance about the class of service.

45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the ticket details indicated in electronic form, including the expiration date of the ticket and the remaining number of trips.

46. In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription “Invalid without a cancellation mark” is placed on them.

47. If, in accordance with the legislation of the Russian Federation, personal data about passengers is subject to transfer to automated centralized databases of personal data about passengers, regular transportation is carried out using personalized tickets.

48. The ticket must contain explanations of the details containing abbreviations, codes or symbols. If there is insufficient space on the ticket, the specified explanations must be brought to the attention of passengers in any accessible form.

49. Tickets for travel on urban and suburban routes are sold:

a) in vehicles (conductors or drivers);

b) at specialized points and other places where tickets are sold outside of vehicles.

50. Tickets for intercity travel are sold at ticket offices at bus stations or other ticket sales points, and in the absence of such points, by drivers or conductors directly when passengers board the vehicle before it departs from the stopping point.

51. The sale of tickets for intercity travel begins at least 10 days in advance and ends 5 minutes before the departure of the vehicle.

52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or if transportation is carried out only with the provision of a seat if there are no free seats. Monitoring compliance with capacity standards and the availability of free seats is carried out by the conductor, and in the absence of a conductor - by the driver.

53. In case of termination of a trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which the tickets were purchased.

54. Items are allowed to be carried as part of hand luggage, regardless of the type of packaging.

55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. Placing hand luggage in places intended for sitting, in the aisle between seats, near the entrance or exit of a vehicle, including an emergency vehicle, is prohibited.

56. Allowances for the carriage of hand luggage and luggage, including free luggage, are established by the carrier taking into account the requirements provided for in Article 22 of the Federal Law “Charter of Road Transport and Urban Ground Electric Transport”.

57. Carriage of hand luggage, the quantity or size of which exceeds the established free baggage allowance, is carried out in the presence of a receipt for the carriage of hand luggage.

58. The receipt for the carriage of hand luggage must contain the mandatory details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and luggage.

59. Baggage handed over to the carrier is transported in the luggage compartment of the vehicle used to transport the passenger, or separately from the passenger in a luggage car.

60. Loading and unloading of luggage transported in the luggage compartments of vehicles is carried out by the passenger.

61. Baggage is accepted for transportation without opening the container or packaging.

62. Foul-smelling and dangerous (flammable, explosive, toxic, corrosive and other) substances, bladed weapons and firearms without covers and packaging, as well as things (objects) that contaminate vehicles or clothing are not allowed for carriage as baggage or as part of hand luggage. passengers. It is allowed to carry animals and birds as part of hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements stipulated by paragraph 56 of these Rules.

63. Containers and packaging must ensure the integrity and safety of luggage during the entire period of transportation.

64. Transportation of food products, including perishables, in luggage compartments of vehicles and luggage cars without maintaining temperature conditions is carried out under the responsibility of the sender without declaring the value of this luggage.

65. The delivery of baggage to the carrier is documented using a baggage receipt.

66. The baggage receipt must contain the required details. The forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for regular transportation of passengers and luggage.

67. A baggage tag is attached to each piece of baggage, a copy of which is given to the passenger.

68. When checking in baggage with a declared value for transportation, the baggage receipt shall indicate the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with a declared value for transportation.

69. When checking in several pieces of luggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.

70. Baggage is issued to the person who presents the luggage receipt and luggage tag. In case of loss of a baggage receipt or baggage tag, the baggage may be handed over to a person who proves his right to it by indicating in writing the exact characteristics of the things included in the baggage.

71. At the request of the passenger, luggage can be given to him along the route, if the time the vehicle is parked at the stop point where the passenger wishes to receive his luggage and the loading conditions of the luggage compartment of the vehicle allow this. In this case, the passenger is obliged to warn the driver in advance about the desire to receive luggage along the route. If baggage is issued to a passenger along the route, money for the untraveled distance will not be returned.

72. Acceptance of baggage for transportation by baggage car is carried out upon presentation of a ticket.

73. Baggage checked in for transportation by a baggage car must not impede loading and placement in the baggage car, or cause damage to the luggage of other passengers.

74. Baggage, the packaging of which has defects that do not cause fear of its loss or damage, may be accepted for transportation by baggage truck, with these defects indicated in the transportation documents.

75. Baggage delivered by a baggage truck is issued at the destination no later than the day the passenger arrives at this point in accordance with the passenger carriage contract.

76. For storage of baggage that is not claimed at its destination for more than 24 hours from the date of its delivery by baggage truck (incomplete days are considered full), a fee is charged in the amount established by the carrier. If baggage arrives at its destination before the passenger, no fee is charged for storing such baggage from the day of its delivery until the day following the day of arrival of the passenger.

77. If loss, shortage of items or damage (damage) to luggage is detected, the carrier, at the request of the person who presented the luggage receipt and luggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.

78. If the luggage, for the loss or shortage of which the carrier has paid appropriate compensation, is subsequently found, this luggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this luggage.

79. Refunds for travel, baggage transportation and carry-on luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.

80. Money is issued to the passenger against his signature in the statements for accepting tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and route number of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.

81. Redemption of a ticket, baggage receipt and hand luggage receipt is confirmed by the signature of the ticket sales point cashier.

82. The availability of tickets, baggage receipts and hand luggage receipts for passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or the laws of constituent entities of the Russian Federation (hereinafter referred to as the controller).

83. A person who is stowaway is:

a) found during inspection in a vehicle without a ticket;

b) presenting a ticket without a cancellation mark, if cancellation of the ticket is mandatory;

c) who presented a counterfeit ticket;

d) who presented a ticket that has expired or which contains a surname and number of an identity document that do not correspond to the surname and number indicated in the identity document presented by this person;

e) who presented a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for travel, and not having with him a document confirming the right to provide the specified advantage.

84. A person who is a ticketless person pays for travel from the point of embarkation to the point of destination in the manner established by the carrier. If the specified person declares a desire to leave the vehicle, payment is required for travel to the point at which such person leaves the vehicle. If it is impossible to determine the pick-up point, the fare is calculated from the initial point of departure of the vehicle.

85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to the specified advantage is not provided, is confiscated. The confiscation of a ticket is documented by an act, the first copy of which is given to the person who presented the specified ticket.

86. In the case of transportation of children traveling with a passenger, controllers have the right to require such passenger to present documents confirming the age of the child (birth certificate or parents’ passport with a record of the child’s birth).

87. If luggage or hand luggage is found in a vehicle, the transportation or transportation of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand luggage is not issued, the owner of this baggage or this hand luggage is obliged to pay for their transportation from the point of embarkation to the destination in the manner established by the carrier. If the owner of the specified baggage or specified hand luggage declares a desire to leave the vehicle, transportation of the luggage or carriage of hand luggage to the point at which this owner leaves the vehicle is subject to payment. If the boarding point cannot be determined, the cost of transporting baggage or carrying hand luggage is calculated from the initial point of departure of the vehicle.

88. Payment of the cost of travel, transportation of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from payment of fines for travel without a ticket, transportation of baggage without payment and transportation of hand luggage in excess of the established free allowance established by the Code of the Russian Federation on Administrative offenses and laws of the constituent entities of the Russian Federation.

III. Transportation of passengers and luggage upon request

89. Transportation of passengers and luggage upon request is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties in accordance with Article 27 of the Federal Law “Charter of Motor Transport and Urban Ground Electric Transport”.

90. The charter agreement may provide for the use of vehicles for the transportation of a certain group of persons or an indefinite number of persons.

91. A charter agreement providing for the use of vehicles for the transportation of a certain group of persons establishes the procedure for admitting these persons to board the vehicle in accordance with paragraph 92 of these Rules.

92. The boarding of persons specified in the charter agreement into a vehicle provided for the registered transportation of passengers and luggage is carried out upon presentation by these persons to the charterer of documents (service ID, excursion voucher, etc.) certifying their right to travel in this vehicle, and (or) in accordance with the list of passengers provided to the charterer by the charterer.

93. A charter agreement may be concluded in the form of an order for the provision of a vehicle for the transportation of passengers and luggage, issued by the charterer. The specified work order must contain the mandatory details, which are presented in Appendix No. 4. In the work order for the provision of a vehicle for the transportation of passengers and luggage, it is allowed to place additional details that take into account the special conditions for the transportation of passengers and luggage under orders.

94. The charter agreement or a copy thereof, as well as the work order for the provision of a vehicle for the transportation of passengers and luggage, if the charter agreement is concluded in the form of the specified work order, are kept by the driver from the beginning to the end of the transportation of passengers and luggage according to the order and are presented mandatory at the request of officials of federal executive authorities authorized to monitor the availability of such documents among drivers.

95. A vehicle provided for the transportation of passengers and luggage on request is marked with signs with the inscription “Custom” placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body along the direction of the vehicle;

c) on the rear window of the vehicle.

96. The height of the plate placed on the windshield must not exceed 140 mm, and the height of the plate placed on the windshield of vehicles of category "M3" must not exceed the minimum distance between the upper edge of the windshield and the upper boundary of its cleaning zone with a windshield wiper.

97. The short name of the freighter is indicated above the windshield and (or) on the right side of the body along the direction of the vehicle.

98. If the charter agreement provides for the use of vehicles for the transportation of an indefinite number of persons, a route indicator is installed on the right side of the body along the direction of the vehicle, on which the names of the starting and ending points, as well as intermediate stopping points of the route (if any), are placed.

99. Passenger pick-up (disembarkation) points used for transportation of an indefinite number of persons are equipped with signs on which the following information is posted:

a) a conventional image of a vehicle (bus, trolleybus and tram) used to transport passengers and luggage on request;

b) names of the final and intermediate points of boarding (disembarkation) of passengers;

c) the start and end time of vehicle movement along the route;

d) schedule (for transportation of passengers and baggage carried out according to a schedule);

e) name, address and contact telephone numbers of the body providing control over the transportation of passengers and baggage.

100. Passenger pick-up (disembarkation) points used for transportation of an indefinite number of persons may be combined with stopping points on regular transport routes.

101. In addition to the information specified in paragraph 99 of these Rules, in addition to the information specified in paragraph 99 of these Rules, other information related to the transportation of passengers and baggage under orders may be placed on the signs at passenger pick-up (disembarkation) points used for transportation of an indefinite number of persons.

IV. Transportation of passengers and luggage by taxi

102. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer’s order for execution by the charterer.

103. The charterer’s order is accepted using any means of communication, as well as at the location of the charterer or his representative.

104. The charterer is obliged to register the charterer’s order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) order completion date;

d) place of pickup of a passenger taxi;

e) brand of passenger taxi, if the charter agreement provides for the charterer to choose the brand of passenger taxi;

f) the planned time of delivery of a passenger taxi.

105. In addition to the information specified in paragraph 104 of these Rules, the registration log may contain other information related to the transportation of passengers and luggage by passenger taxis.

106. The number of the order accepted for execution is communicated to the charterer.

107. Upon arrival of a passenger taxi at the place of its delivery, the charterer informs the charterer of the location, state registration plate, make and body color of the passenger taxi, as well as the surname, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

108. When traveling to a permanent parking place after the end of the working day, a passenger taxi can be provided for transportation only to a destination located near the permanent parking place.

109. The route for transporting passengers and luggage by passenger taxi is determined by the charterer. If the specified route is not determined, the passenger taxi driver is obliged to carry out transportation along the shortest route.

110. Payment for the use of a passenger taxi provided for the transportation of passengers and luggage is determined regardless of the actual mileage of the passenger taxi and the actual time of use (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) actual time use of passenger taxis, determined in accordance with the readings of the taximeter, which in this case is equipped with the passenger taxi.

111. The charterer issues to the charterer a cash receipt or a receipt in the form of a strict reporting form confirming payment for the use of a passenger taxi. The specified receipt must contain the mandatory details, which are presented in Appendix No. 5. In the receipt for payment for the use of a passenger taxi, it is allowed to place additional details that take into account the special conditions for the transportation of passengers and luggage by passenger taxis.

112. In a passenger taxi, it is allowed to carry as hand luggage things that freely pass through doorways, do not dirty or damage the seats, and do not interfere with the driver’s control of the passenger taxi and the use of rear-view mirrors.

113. Baggage is transported in the luggage compartment of a passenger taxi. The dimensions of the luggage must allow it to be transported with the luggage compartment lid closed.

114. In passenger taxis it is prohibited to transport smelly and dangerous (flammable, explosive, toxic, corrosive, etc.) substances, bladed weapons and firearms without covers and packaging, things (objects) that contaminate vehicles or passengers’ clothing. It is allowed to transport in passenger taxis dogs in muzzles with leashes and bedding, small animals and birds in cages with a solid bottom (baskets, boxes, containers, etc.), if this does not interfere with the driver of driving a passenger taxi and using rear-view mirrors.

115. A passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to transport passengers and luggage.

116. A color scheme is applied to the body of a passenger taxi, which is a composition of squares of contrasting colors arranged in a checkerboard pattern.

117. The following information is placed on the front panel of a passenger taxi to the right of the driver:

a) full or short name of the charterer;

b) terms of payment for using a passenger taxi;

c) driver’s business card with photo;

d) name, address and contact telephone numbers of the body providing control over the transportation of passengers and baggage.

118. A passenger taxi must contain rules for using the relevant vehicle, which are provided to the charterer upon his request.

119. A passenger taxi traveling to a permanent parking place is equipped with a sign with the inscription “To the park”, which is placed in the upper part of the windshield. The height of this plate must not exceed 140 mm.

120. To verify compliance with the requirements for registration and equipment of passenger taxis provided for in paragraphs 110, 117 and 118 of these Rules, the charterer is obliged to allow officials of the federal executive authorities authorized to carry out such an inspection into the passenger taxi.

121. The taxi rank is equipped with an information sign containing the following information:

a) the inscription “Taxi rank”;

b) operating hours of the taxi rank;

c) name, address and contact telephone numbers of the body providing control over the transportation of passengers and baggage.

V. Forgotten and found things

122. Persons who find forgotten items in a vehicle or on the territory of a bus station are obliged to report this to the conductor (driver) or an authorized official of the bus station.

123. The conductor (driver) or an authorized official of the bus station, having received a message about the discovery of forgotten items, organizes a check for the absence of items in these items that threaten the life and health of passengers, road transport workers and urban ground electric transport.

124. If the check does not establish the presence of forgotten items that threaten the life and health of passengers, workers of road transport and urban ground electric transport, the conductor (driver) or an authorized official of the bus station who organized such a check draws up a general act with a detailed description the appearance of the things found and the circumstances of their discovery. A copy of the act is issued to the person who discovered the forgotten items.

125. The conductor (driver) transfers forgotten and found items in a vehicle, along with a receipt against receipt, for storage to an authorized official of the bus station, which is located at the final point of the regular transportation route, or to an authorized official of the carrier or charterer.

126. Found and unclaimed items after the expiration of the storage period established by the owner of the bus station, the carrier or the charterer are subject to sale in the manner prescribed by Part 10 of Article 22 of the Federal Law “Charter of Motor Transport and Urban Ground Electric Transport”.

127. If, at the end of an intercity trip, a passenger who has arrived at an intermediate stopping point on a regular transport route discovers that he has forgotten things in the vehicle, this passenger has the right to contact the attendant of any bus station where this vehicle stops. The duty officer at the bus station, upon a written request from the passenger, is obliged to immediately send a telegram, fax, e-mail message or telephone message to the nearest bus station along the route of the vehicle, indicating the place occupied by the passenger, a description of the forgotten things and the requirement to forward them to the passenger’s location. In such cases, all costs associated with the return of items (sending a telegram, fax or telephone message, packaging, transportation, etc.) are borne by their owner.

128. The person who has demanded the release of the found things must prove his right to them by indicating in writing the exact characteristics of the things.

129. Upon receipt of things, the person who requested their release must pay for the services provided to him by the bus station, carrier or freighter who issued the found things, and also issue a receipt for the receipt of things indicating his permanent place of residence and the number of his identity document.

VI. The procedure for filing claims and drawing up reports

130. The circumstances that are the basis for the emergence of liability of carriers, charterers, charterers and passengers when transporting passengers and baggage or providing vehicles for transporting passengers and baggage are certified by commercial acts and acts of general form.

131. A commercial act is drawn up when the following circumstances are identified:

a) discrepancy between the name and number of pieces of baggage and the data specified in the baggage receipt;

b) damage (damage) to luggage;

c) absence of baggage indicated in the baggage receipt;

d) detection of unclaimed baggage.

132. A commercial act is drawn up by the carrier on the day the circumstances subject to formalization by the act are discovered. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next 24 hours.

133. The commercial act is drawn up in 2 copies and filled out without blots or any corrections.

134. A commercial act must contain the following information:

a) a description of the condition of the luggage and the circumstances under which it was discovered to be unsafe;

b) information on whether the baggage was loaded, placed and secured correctly;

c) a description of the violation of the requirements for loading, stowing or securing baggage.

135. The commercial act is signed by the carrier, as well as by the passenger if he participates in checking the baggage. At the request of the passenger, the carrier is obliged to issue a commercial act within 3 days. If the carrier refuses to draw up a commercial act or when drawing up a commercial act in violation of established requirements, the passenger submits to the carrier a statement of such violations in writing. The carrier is obliged to give the passenger a reasoned response to the application within 3 days. If the validity of the application is confirmed, the passenger will not be charged for storing luggage during the time spent on drawing up the commercial act.

136. If other circumstances are identified that are not provided for in paragraph 131 of these Rules, acts of general form are drawn up.

137. Claims arising in connection with the transportation of passengers and luggage or the provision of vehicles for the transportation of passengers and luggage are presented to carriers or charterers at their location.

138. The following documents confirming the applicant’s right to file a claim, or copies thereof, certified in the prescribed manner, are attached to the claim:

a) commercial act - in case of damage, shortage or damage to baggage accepted for transportation;

b) a general form act - in case of delay in delivery of baggage or termination of transportation of passengers and baggage on order at the initiative of the charterer;

c) ticket - in case of delay in departure or delay in arrival of a vehicle performing regular transportation of passengers and luggage in intercity traffic;

d) a charter agreement or work order for the provision of a vehicle for the transportation of passengers and luggage - in the event of failure to provide a vehicle for the transportation of passengers and luggage as ordered.

Appendix No. 1

Forms and required ticket details

1. The following forms of tickets are allowed:

a) form N 1 - a one-time ticket for travel in suburban and intercity traffic with a fixed date and time of departure;

b) form No. 2 - a one-time ticket for travel in urban and suburban traffic with an open departure date within the specified period;

c) form No. 3 - a one-time ticket for travel in urban and suburban traffic in the vehicle in which the ticket was purchased;

d) form No. 4 - a long-term ticket for travel in urban and suburban traffic, granting the right to a fixed number of trips during a specified period of validity;

e) form N 5 - a long-term ticket for travel in urban and suburban traffic, granting the right to travel within a fixed amount;

f) form No. 6 - a long-term ticket for travel in urban and suburban traffic, granting the right to an unlimited number of trips during the specified period of validity;

g) form N 7 - one-time personalized ticket.

2. A ticket in Form No. 1 must include the following mandatory details:

d) ticket validity area;

e) date of departure;

f) time of departure;

g) date of arrival;

h) time of arrival;

k) date of ticket sale;

l) time of ticket sale.

3. A ticket in Form No. 2 must include the following mandatory details:

a) name, series and number of the ticket;

b) name of the organization that issued the ticket;

c) the type of vehicle transporting the passenger;

d) the period of use of the ticket;

e) ticket validity area;

e) the cost of the ticket.

4. A ticket in Form No. 3 must include the following mandatory details:

a) name, series and number of the ticket;

b) name of the organization that issued the ticket;

c) the type of vehicle transporting the passenger;

d) the cost of the ticket.

5. A ticket in Form No. 4 must include the following mandatory details:

a) name, series and number of the ticket;

b) name of the organization that issued the ticket;

c) the type of vehicle transporting the passenger;

d) number of trips;

e) period of use of the ticket;

f) validity period of the ticket;

g) ticket validity area;

h) ticket price;

i) the number of unused trips.

6. A ticket in Form No. 5 must include the following mandatory details:

a) name, series and number of the ticket;

b) name of the organization that issued the ticket;

c) the type of vehicle transporting the passenger;

d) the amount deposited;

e) ticket validity area;

f) the balance of the deposited amount.

7. A ticket in Form No. 6 must include the following mandatory details:

a) name, series and number of the ticket;

b) name of the organization that issued the ticket;

c) the type of vehicle transporting the passenger;

d) validity period of the ticket;

e) ticket validity area;

e) the cost of the ticket.

8. A ticket in Form No. 7 must include the following mandatory details:

a) name, series and number of the ticket;

b) name of the organization that issued the ticket;

c) last name, first name and patronymic of the passenger;

d) date and place of birth of the passenger;

e) the type and number of the document that identifies the passenger and with which the ticket is purchased;

f) type of vehicle transporting passengers;

g) ticket validity area;

h) date of departure;

i) time of departure;

j) date of arrival;

k) time of arrival;

o) date of sale of the ticket;

n) time of ticket sale.

9. If the ticket is intended for travel of citizens who, in accordance with the legislation of the Russian Federation, are provided with benefits in paying for travel, the details “name, series and number of the ticket” must indicate that certain groups of citizens can use it.

10. The requisite “name of the organization that issued the ticket” indicates the name of the carrier (if the ticket is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and baggage (if the ticket is valid on routes served by several carriers).

11. The detail “type of vehicle transporting a passenger” indicates 1 or more types of vehicles transporting a passenger.

12. The “ticket validity area” details indicate the numbers of regular transportation routes on which the corresponding ticket is accepted for payment (if the ticket is intended for travel between any stopping points of the specified routes), or the numbers of the specified routes and the name of the pick-up (disembarkation) point. passenger or departure and arrival zones (if the ticket is intended for travel between specified stopping points on specified routes or specified zones).

13. The “period of use of the ticket” details indicate the date after which the ticket is considered invalid even if it has never been used to make a trip.

14. The “ticket validity period” specifies the month, quarter and year (if the ticket is intended for an unlimited number of trips within a specified period of time) or the period during which the ticket can be used (indicating the day of the first trip), and the date expiration of the ticket validity period (if the ticket is intended for a fixed number of trips during a specified period).

15. To indicate route numbers, use the entry “valid on routes with numbers __________” or “invalid on routes with numbers ________________”.

16. The “date of departure” details indicate the day, month and year of departure of the vehicle from the point of departure according to the schedule.

17. The details “departure time” indicate the hours and minutes of departure of the vehicle from the point of departure according to the schedule.

18. The “date of arrival” details indicate the day, month and year of the vehicle’s arrival at the destination according to the schedule.

19. The “time of arrival” details indicate the hours and minutes of the vehicle’s arrival at the destination according to the schedule.

20. In the “seat” detail, the number of the seat in the vehicle is indicated or the entry “b/m” (without seat) is made.

21. The “number of trips” detail indicates the total number of paid one-time trips.

22. The “amount” detail indicates the amount in rubles and kopecks, taking into account the paid fare and insurance fee.

23. The “ticket cost” detail indicates the funds collected from the passenger for travel in rubles and kopecks.

24. The “amount deposited” detail indicates the amount in rubles and kopecks contributed when selling a ticket or when replenishing a previously deposited amount.

25. The details “information about completed trips” indicate the date of each trip made (for tickets for a fixed number of trips) or the date, the embarkation point or departure zone, the disembarkation point or arrival zone and the cost of each trip made, and if the fare is paid regardless from the distance of transportation - the date and cost of each trip made (for tickets with the number of trips within a fixed amount).

26. The “number of unused trips” details indicate the current date (day, month) and the number of unused paid trips.

27. The details “balance of the deposited amount” indicate the date (day, month) and the unspent part of the deposited amount in rubles and kopecks.

28. The “date of ticket sale” details indicate the day, month and year of ticket sale.

29. The “time of ticket sale” details indicate the hours and minutes of ticket sales.

Appendix No. 2

Mandatory details of the receipt for carriage of hand luggage

1. The receipt for carriage of hand luggage must include the following mandatory details:

a) name, series and number of the receipt for carriage of hand luggage;

b) the name of the organization that issued the receipt for the carriage of hand luggage;

c) the type of vehicle carrying hand luggage;

d) number of places;

d) the cost of carrying hand luggage.

2. In the details “name, series and number of receipt for carriage of hand luggage”, the entry “Receipt for carriage of hand luggage, series _____, number ____” is made.

3. The requisite “name of the organization that issued the receipt for the carriage of hand luggage” indicates the name of the carrier (if the receipt for the carriage of hand luggage is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and luggage (in (if the hand luggage receipt is valid on routes served by several carriers).

4. The detail “type of vehicle carrying hand luggage” indicates 1 or more types of vehicles carrying hand luggage.

5. The “number of seats” detail indicates the number of paid pieces of hand luggage.

6. The detail “cost of carriage of hand luggage” indicates the amount collected from the passenger in rubles and kopecks for carriage of hand luggage.

Appendix No. 3

Forms and mandatory details of baggage receipts

1. The following forms of baggage receipts are permitted:

a) form No. 1 - for transportation of luggage in the luggage compartment of a vehicle used to transport passengers;

b) form N 2 - for transportation of luggage by luggage vehicles.

2. The baggage receipt in Form No. 1 must include the following mandatory details:

d) point of departure;

e) destination;

f) number of places;

g) declared value of baggage;

h) declared value of a piece of baggage;

i) the cost of transporting luggage;

j) additional fee;

k) position, surname, initials and signature of the person who accepted the luggage;

l) position, surname, initials and signature of the person authorized to carry out settlements.

3. The baggage receipt in Form No. 2 must include the following mandatory details:

a) name, series and number of the baggage receipt;

b) the name of the organization that issued the baggage receipt;

c) type of vehicle transporting luggage;

d) point of departure;

e) date of departure;

f) time of departure;

g) destination;

h) date of arrival;

i) time of arrival;

j) number of pieces of luggage;

k) declared value of baggage;

l) declared value of a piece of baggage;

m) cost of luggage transportation;

o) additional fee;

o) position, surname, initials and signature of the person who accepted the luggage;

p) position, surname, initials and signature of the person authorized to carry out settlements.

4. In the details “name, series and number of the luggage receipt”, the entry “Luggage receipt, series ______, number _______” is made.

5. The details “name of the organization that issued the baggage receipt” indicate the name, address, telephone number and TIN of the carrier.

6. The “point of departure” detail indicates the name of the stopping point at which the luggage is presented for transportation.

7. The “date of departure” details indicate the day, month and year of baggage departure from the point of departure according to the schedule.

8. The “time of departure” details indicate the hours and minutes of baggage departure from the point of departure according to the schedule.

9. The “destination” requisite indicates the name of the stopping point to which the luggage is traveling.

10. The “date of arrival” details indicate the day, month and year of baggage arrival at the destination according to the schedule.

11. The “time of arrival” details indicate the hours and minutes of baggage arrival at the destination according to the schedule.

12. The “number of pieces of luggage” detail indicates the number of paid pieces of luggage.

13. In the “declared value of baggage” detail, the total amount of the declared value of baggage in rubles and kopecks is indicated in numbers and words.

14. In the detail “declared value of a piece of luggage,” the declared value of each piece of luggage in rubles and kopecks is indicated in numbers and in words.

15. The details “cost of baggage transportation” indicate in numbers and words the funds collected from the passenger in rubles and kopecks for the transportation of baggage, including the amount of the additional fee for accepting baggage with a declared value for transportation.

16. In the “additional fee” detail, the amount of the additional fee for accepting luggage with a declared value in rubles and kopecks is indicated in numbers and in words.

17. The details “position, surname, initials and signature of the person who accepted the baggage” indicate the position, surname and initials of the person authorized to accept baggage for transportation, and his signature is affixed.

18. The details “position, surname, initials and signature of the person authorized to make payments” indicate the position, surname and initials of the person authorized to make payments for the transportation of baggage, and his signature is affixed.

Appendix No. 4

Mandatory details of the work order for the provision of a vehicle for the transportation of passengers and luggage

1. An order for the provision of a vehicle for the transportation of passengers and luggage must contain the following mandatory details:

a) the name of the document and the date of its execution (day, month and year);

b) name, address, telephone number and INN of the charterer, and if the charterer is an individual - surname, initials, passport details, address and telephone number of the charterer;

c) name, address, telephone number and tax identification number of the charterer;

d) make of the vehicle and its state registration plate;

e) surnames and initials of drivers;

f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;

g) names of the final and intermediate points of the route where the vehicle is expected to stop along the route;

h) the cost of using the provided vehicle in rubles and kopecks;

i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;

j) hours and minutes of arrival of the vehicle at the point of delivery;

k) hours and minutes of departure of the vehicle after completion of transportation;

l) number of passengers transported;

m) position, surname, initials and signature of the charterer or his authorized person certifying the execution of the work order.

Appendix No. 5

Required details of a receipt for payment for the use of a passenger taxi

1. A receipt for payment for the use of a passenger taxi must include the following mandatory details:

a) name, series and number of the receipt for payment for the use of a passenger taxi;

b) name of the freighter;

c) the date of issue of the receipt for payment for the use of a passenger taxi;

d) the cost of using a passenger taxi;

e) last name, first name, patronymic and signature of the person authorized to carry out settlements.

2. In the details “name, series and number of the receipt for payment for the use of a passenger taxi”, the entry “Receipt for payment for the use of a passenger taxi, series ______, number ______” is made. The series and number are printed typographically.

3. The details “name of the freighter” indicate the name, address, telephone number and tax identification number of the freighter.

4. The details “date of issue of the receipt for payment for the use of a passenger taxi” indicate the day, month and year of issuing the receipt for payment for the use of a passenger taxi.

5. The details “cost of using a passenger taxi” indicate in numbers and words the funds collected from the charterer in rubles and kopecks for using a passenger taxi. If the fee for using a passenger taxi is based on tariffs for the distance of transportation and (or) the time of using a passenger taxi, the taximeter readings are indicated, on the basis of which the cost of using a passenger taxi is calculated.

Decree of the Government of the Russian Federation of February 14, 2009 N 112
"On approval of the Rules for the transportation of passengers and luggage by road transport and urban ground electric transport"

In accordance with Article 3 of the Federal Law “Charter of Road Transport and Urban Ground Electric Transport”, the Government of the Russian Federation decides:

1. Approve the attached Rules for the transportation of passengers and luggage by road transport and urban ground electric transport.

2. To recognize as invalid:

Charter of Road Transport of the RSFSR, approved by Resolution of the Council of Ministers of the RSFSR dated January 8, 1969 N 12 (SP RSFSR, 1969, N 2 and 3, Art. 8);

Resolution of the Council of Ministers of the RSFSR dated November 28, 1969 N 648 “On changing and invalidating decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Automobile Transport and Highways of the RSFSR” (SP RSFSR, 1969, N 26, Art. 141);

Resolution of the Council of Ministers of the RSFSR dated May 1, 1980 N 253 “On amendments to the Charter of Road Transport of the RSFSR” (SP RSFSR, 1980, N 13, Art. 106);

Resolution of the Council of Ministers of the RSFSR of March 20, 1984 N 101 (SP RSFSR, 1984, N 7, Art. 57);

Resolution of the Council of Ministers of the RSFSR dated November 18, 1988 N 474 “On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations” (SP RSFSR, 1988, N 23, Art. 135);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 “On increasing the amount of fines when transporting goods by water and road transport” (Collected Legislation of the Russian Federation, 1995, N 19, Art. 1762);

b) add clause 5.1 in the following wording:

"5.1. Documents used in the provision of services for the transportation of passengers and luggage by road and urban ground electric transport must contain the details established by the Rules for the transportation of passengers and luggage by road transport and urban ground electric transport.";

c) paragraph 8 should be stated as follows:

"8. When filling out a document form, it must be ensured that at least 1 copy is completed at the same time, or the document form must have detachable parts, except for the following cases:

a) the regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all details of the document are filled in typographically when preparing the document form;

c) all or part of the document details are indicated in electronic form."

Rules
transportation of passengers and luggage by road and urban ground electric transport
(approved by Decree of the Government of the Russian Federation dated February 14, 2009 N 112)

With changes and additions from:

September 7, 2011, May 14, November 26, 2013, June 9, 2014, April 28, 2015, November 10, 2018

I. General provisions

2. The terms used in these Rules mean the following:

“bus station” - a transport infrastructure facility that includes a complex of buildings and structures located on a specially designated area designed to provide services to passengers and carriers when transporting passengers and luggage, providing the possibility of departure of more than 1000 people per day;

"luggage car"- a vehicle transporting luggage separately from passengers;

"commercial act"- a document certifying the shortage, damage or spoilage of luggage;

"conductor" - an official who sells tickets in a vehicle;

“passenger taxi” is a vehicle of category “M1” used for the transportation of passengers and luggage in accordance with a public charter agreement;

"vehicle category "M1"- a vehicle that is used to transport passengers and has, in addition to the driver’s seat, no more than 8 seats;

"vehicle category "M2"- a vehicle that is used to transport passengers has, in addition to the driver’s seat, more than 8 seats and whose maximum weight does not exceed 5 tons;

"vehicle category "M3"- a vehicle that is used to transport passengers, has more than 8 seats in addition to the driver’s seat and whose maximum weight exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and luggage is carried out according to schedules.

5. The schedule contains departure intervals for vehicles, including by time periods of the day, or a time schedule for the departure of vehicles from a stopping point.

6. The schedule regarding intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The schedule is posted at all stopping points on the regular transportation route, where a mandatory stop for the vehicle is provided.

10. Schedules indicate local time.

12. Stopping of vehicles for boarding (disembarking) passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the vehicle to arrive.

13. The driver or conductor is obliged to warn passengers in the vehicle in advance about stopping points at which passengers can be picked up or dropped off at their request.

14. Stopping points are equipped with signs indicating where the vehicle stops for boarding (disembarking) passengers.

15. The following information is placed on signs (except for signs at stopping points located on the territory of bus stations and bus stations):

a) symbol of the vehicle (bus, trolleybus, tram) used for regular transportation of passengers and luggage;

b) name of the stopping point;

c) numbers of regular transportation routes that include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) schedule for all regular transportation routes that include a stopping point, with the exception of stopping points at which passengers are boarded (disembarked) at their request;

f) the inscription “On request” at stopping points where passengers are boarded (disembarked) at their request;

g) name, address and contact telephone numbers of the body providing control over the transportation of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, the signs may contain other information related to the regular transportation of passengers and luggage.

17. The final stopping points of regular transport routes at which vehicles arrive and which do not coincide with the points of departure are equipped with “No boarding” signs.

18. Stopping points from which more than 100 passengers depart per day, with the exception of stopping points located on the territory of bus terminals and bus stations, are equipped with protective equipment against precipitation, if land plots adjacent to the stopping point allow this.

19. A stopping point is located on the territory of a bus station or bus station, if the total number of passengers departing from the stopping point according to the general schedule for all regular transportation routes that include this stopping point is from 250 to 1000 people and more than 1000 people per day, respectively, and the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours.

21. A passenger has the right to free use of waiting rooms and toilets located in the buildings of a bus station, bus station, if he has a ticket confirming the right to travel along a regular transport route, which includes a stopping point located on the territory of this bus station or bus station:

within the time established by the owner of the bus station, bus station, but not less than 2 hours from the actual time of arrival of the vehicle - for a stopping point that is the destination;

during the validity period of the ticket (taking into account the actual delay in departure and (or) late arrival of the vehicle) - for other stopping points.

22. The operating hours of the bus station must correspond to the schedule of arrival and departure of vehicles.

23. On the front side of the main building of the bus station, bus station with non-24-hour operation, a general schedule for all regular transportation routes must be posted, which includes a stopping point located on the territory of the bus station, bus station, or an information terminal for providing information about the arrival and departure of vehicles .

24. The following information should be posted in the main building of the bus station:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of a bus station or bus station;

b) a diagram of the location and numbering of seats in vehicles that depart from a stopping point located on the territory of a bus station or bus station;

c) a diagram of regular transportation routes, which includes a stopping point located on the territory of a bus station or bus station;

d) rules for using the services of a bus station or bus station.

25. The information provided for in paragraph 24 of these Rules is posted in a convenient place for familiarization with it in the ticket office, waiting room of a bus station or bus station, as well as in other places at the discretion of the owner of the bus station or bus station.

26. The general schedule for all regular transportation routes, which include a stopping point located on the territory of a bus station, must contain information about the arrival and departure of vehicles on each regular transportation route, including days of the week and time (in hours and minutes):

a) arrival of the vehicle at the stopping point;

b) departure of the vehicle from the stopping point;

c) arrival of the vehicle at the final points of the regular transportation route.

27. The scheme of regular transportation routes is presented in the form of a conventional graphic image of the route of vehicles from the stopping point of the bus station, bus station to the final points of the regular transportation routes. The specified diagram is posted in the waiting room or ticket office of a bus station or bus station. The following information is written on the diagram using symbols:

a) populated areas where stopping points are located on regular transportation routes;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.

28. On the territory and in the main building of the bus terminal, bus station, information about the location of the main services and premises of the bus station, bus station intended to serve passengers and carriers, including waiting rooms, ticket offices, mother’s rooms and child (if available), food stations (if available), first aid station (if available), storage room (if available), toilets, and also indicates the direction of movement to them and to vehicles on the corresponding routes.