General rules for the carriage of passengers of the Russian Federation. On approval of the rules for the carriage of passengers and baggage by road and urban ground electric transport

Alexander, hello.

1. Intercity routes are routes between settlements, if there are more than 50 km between the borders of these settlements. :

4. Shipping to intercity communication carried out between settlements at a distance of more than fifty kilometers between the borders of these settlements.

2. On intercity routes passengers cannot be transported standing.

3. In suburban traffic Traffic rules do not prohibit the carriage of passengers while standing.

Good luck on the roads!

Vasily-22

Good afternoon, tell me under what conditions can I transport a child of 5 years old on a moped and can I do it at all? Thank you.

Basil, hello.

Clause 24.8 of the SDA:

24.8. Cyclists and moped drivers are prohibited from:

transport children under 7 years of age in the absence of specially equipped places for them;

To transport a child, you need a specially equipped place for this. This concept is not defined in the rules.

Obviously, if a moped has a seat designed only for the driver, then no one can be transported on it. If a special child seat for a moped is installed, then you can transport a child. As for the intermediate options, I can’t predict what they will be referred to by the traffic police.

Good luck on the roads!

Sergey-177

Good afternoon!

Good afternoon!

The following situation is of interest: transportation of three children under 5 years old by car without special restraints. Is there a fine for each child without special restraints, or one fine for the mere fact of transporting children without restraints?

The driver once, well, each child is also fined.

Hello. Are seat belts required in the cabin on a 22-seat Ford Transit bus when transporting a watch (non-commercial) in the city?

If it is equipped with them, then they are needed. If not provided by the manufacturer, then no.

I wonder if it is possible to transport a child in a car seat in the cab of a truck?

22.9. Transportation of children is allowed provided that their safety is ensured, taking into account the design features vehicle.

Transportation of children under 12 years of age in vehicles equipped with seat belts must be carried out using child restraints appropriate for the weight and height of the child, or other means that allow the child to be fastened using the seat belts provided for by the design of the vehicle, and in the front seat car - only with the use of child restraints.

As you can see, for a truck there are no restrictions for the front seat. If the truck is equipped with seat belts, then transportation must be carried out using child restraints ... and of course, a car seat is not prohibited, but only encouraged.

Alexey-133

Good afternoon.

The car has 5 seats. We are three adults with a driver and three children. Three children and one adult will be placed in the back seat. Children are 4, 5 and 7 years old. All wearing seat belts, one seat belt for two children. Instead of chairs, there will be ordinary high pillows so that the seat belt does not press on the child's neck ...

I rummaged through the Internet, the answers are contradictory, on the one hand, it is forbidden to transport passengers in excess of the number provided technical specification vehicle. Thus, you violate traffic rules, for which liability is provided for under Art. 12.23 ....... on the other 22.7. It is forbidden to carry passengers: in excess of the number provided for by the technical characteristics of the vehicle, excluding children under 12 years of age. At the same time, the actual mass of the vehicle must not exceed the permitted maximum weight established by the manufacturer, and the number of children under 12 years of age must not exceed the number of seats for passengers; We don't have one child under the age of 12.

Alexei, hello.

Clause 22.8 of the SDA:

22.8. It is forbidden to transport people:

outside the cab of a car (except for cases of transportation of people in the body of a truck with an onboard platform or in a van body), a tractor, other self-propelled vehicles, on a cargo trailer, in a country house trailer, in the body of a cargo motorcycle and outside the seats provided for by the design of the motorcycle;

in excess of the amount provided for by the technical characteristics of the vehicle.

If you need to transport 6 people, then look towards 7-seater cars. There are many such offers on the market. Both new and used.

It is forbidden to carry passengers: in excess of the number provided for by the technical characteristics of the vehicle, excluding children under 12 years of age.

Alexey-133

Tatiana-109

Hello! Is it possible to transport a child (4 years old) on a single motorcycle (without a sidecar) in the middle (between parents) in a helmet?

Tatiana, hello.

Clause 22.9 of the SDA:

It is forbidden to transport children under 12 years of age in the back seat of a motorcycle.

How many seats does your motorcycle have according to the documents?

Dmitry-285

Good afternoon, please tell me, my car does not have seat belts for rear passengers. I have two children aged 2 and 10. The youngest sits in the front seat in a chair. How can I transport the older one?

Tatiana-109

Maxim, hello! If you can’t go back, then you can put it forward? Do you need to fasten it to the parent somehow? Specifically, in our case, how should, or how can we act according to traffic rules? The situation is this: a motorcycle (let 3 places), me, husband, child. We want to go. How to do it right? And about our motorcycle, we have 2 seats, I So I understand that we can’t travel together with a child?)

IMHO, Oka can be taken cheaper than most motorcycles. It can be ridden by three or four people! And so the child can be put on the tank, you can tie the leg to the rear shock absorber ... And so and so - illegally! You can put it in a backpack. And if you really want it on a motorcycle and according to the law, then attach the stroller to the motorcycle, and you can LEGALLY transport children in the stroller!

Dmitry, hello.

Transportation of children under 12 years of age in vehicles, equipped with seat belts, must be carried out using child restraints corresponding to the weight and height of the child, or other means that allow you to fasten the child using the seat belts provided for by the design of the vehicle, and in the front seat of a car - only using child restraints.

Transporting a child in the back seat of a car without seat belts is possible without the use of a restraint.

Lack of seat belts is unsafe in any case. I recommend that you consider solving this problem. Children need to be protected.

Good luck on the roads!

Is it allowed by the rules to transport a disabled person of group 2 in a lying position, for example, in a jeep, if you expand part of the rear seat, organize the bed partly on the seat, partly in the trunk (a person of small stature) and provided that he is fastened with a seat belt (the trunk is equipped with such belt). And if not, what is the fine.

It is forbidden to transport disabled persons of any group unfastened. Or carry them in the car of the Ministry of Emergency Situations or in the Ambulance. Fine 1500 rubles.

Good evening! We want to go south, 4 adults and two children, 1 child is 6 years old, the second is 11 months old) the eldest has a car seat, everything is as it should be, and the second daughter turns out to be 6 people in the car, can she be transported in her arms ??

It probably depends on a lot, incl. and from family income and from the health of parents ... It’s easier for someone to give birth to a new one, in which case, someone buy some thread of a seven-seater Largus and drive as expected. You can carry your youngest daughter not only in your arms. You can put it in the trunk in a box. You can put it in a trailer ... You can put the roof rack on the arcs, but there you either have to stop periodically and ventilate, or invent a ventilation system, because the trunk is almost airtight there. Again, in the trailer and in the upper trunk, the child, if anything, will not be heard. There will be no distraction from management ... So there is no unequivocal advice ...

Oksana, hello.

From the point of view of traffic rules:

in excess of the amount provided for by the technical characteristics of the vehicle.

6 people can only travel in a car with 6 or more seating. In this case, there should be no problems with placing a second child seat.

Good luck on the roads!

We transfer perishables by truck, working 2 drivers in the cab. Question: can the co-driver sleep on the move if the sleeping bag is equipped with a passenger restraint device (safety bracket)?

There is no ban on the transportation of a lying passenger in the traffic rules, so if the design provides for such an option, then there should be no problems.

Good luck on the roads!

1. The Rules for the carriage of passengers and baggage by road in the Russian Federation (hereinafter referred to as the Rules) are valid throughout Russia and are binding on all legal entities and individuals engaged in the carriage of passengers and baggage by road in the Russian Federation.

2. The rules are approved, put into effect, amended, supplemented and canceled by the Ministry of Transport Russian Federation.

3. The purpose of these rules is to establish the rights, duties and responsibilities of passengers and carriers, as well as the procedure for their relationship in the implementation of passenger transportation by road in the Russian Federation.

4. Passenger transportation on urban, suburban, intercity routes is carried out by carriers, regardless of their organizational - legal forms and forms of ownership under the unified Rules for the carriage of passengers and baggage in the Russian Federation with a valid license, an agreement on compulsory insurance of passengers on long-distance routes, according to schedules agreed with the relevant executive authorities.

5. Terms contained in the Rules:

bus - a motor vehicle intended for the carriage of passengers and having at least 9 seats, not counting the driver's seat;

bus station (an association of bus stations and passenger bus stations) - an organization that carries out forwarding, transportation activities and other services to passengers;

bus station - a structure on a highway for servicing passengers;

baggage - things packed for departure and moved separately from passengers;

baggage receipt - a document confirming the acceptance of baggage for transportation;

ticket - a document of the established form, approved by the Ministry of Finance of Russia, certifying the passenger's right to use the bus for a fee and confirming the conclusion of a public contract of carriage between the passenger and the carrier;

driver - a person who drives a motor vehicle and is directly involved in the process of road traffic;

road - a strip of land equipped and used for the movement of vehicles or the surface of an artificial structure;

hand luggage - things packed for transportation carried by a passenger free of charge;

route - the established route of the bus between certain points;

passenger - individual, which, in pursuance of the contract of carriage (public contract), concluded on his behalf or by himself, is transported for a fee or free of charge by the carrier;

carrier - an organization, an entrepreneur providing transport and forwarding services to passengers on transport routes of all categories;

timetable - a schedule, a table containing information about the time, place and sequence of the flight;

flight - the path of the bus from the starting point to the final point of the route;

route scheme - a graphical representation of the route by symbols;

tariff - a set of rates for payment for the carriage of passengers and baggage;

stencil - a pointer to inform passengers about the route and mode of operation of the bus.

6. Passengers are transported:

a) in shuttle buses;

b) in buses provided to enterprises, institutions and organizations, as well as under contracts or individual orders;

c) in taxis, incl. route;

d) in cars provided for official use, as well as to citizens on separate orders or on a rental basis.

7. Movement shuttle buses and fixed-route taxis are organized according to schedules.

Timetables for city, suburban and intra-district routes are approved in agreement with the relevant local authorities or structures authorized by them.

Timetables for the movement of buses and taxis on intercity, intra-regional routes are approved by the executive authorities of the constituent entities of the Russian Federation.

8. Approval of interregional, interregional, interrepublican bus routes, as well as timetables and tariffs, are produced by the executive authorities of the constituent entities of the Russian Federation that connect this route, in agreement with the regional transport structures through whose territory the route passes.

9. Carriers ensure the transportation of passengers to the point of destination, and in the case of delivery of baggage by the passenger to the carrier, also the delivery of baggage to the point of destination and the issuance of it to the passenger or a person authorized to receive the baggage.

10. The passenger is responsible for traveling without a travel document (ticket) or with invalid travel documents, as well as for causing damage to the rolling stock in accordance with the legislation of the Russian Federation and its constituent entities.

Categories of passengers entitled to reduced fares, the procedure for granting these benefits is established by the state authorities of the Russian Federation and its constituent entities, as well as local governments within their competence.

CARRIAGE OF PASSENGERS AND BAGGAGE ON CITY ROUTES

Requirements for city routes

City routes include routes passing within the boundaries of the city (another settlement).

12. Routes must provide transport links to residential and industrial areas of the city, communication with cultural, community and sports and recreation facilities, railway stations, airports, stations, platforms, marinas, etc.

13. In accordance with the specifics of serving the population, routes can have several modes of operation:

a) routes are permanent, operating during a specified period of the day, all days of the week, months;

b) additional routes operating during limited periods of the day, as a rule, during peak hours;

c) seasonal routes, organized during the period of operation of recreation areas, sports and recreation complexes, fairs, etc.;

d) special routes operating on a contractual basis;

e) temporary routes introduced in the event of unforeseen situations on the road network, the closure of individual sections, transport hubs and squares.

14. Routes pass through the street - road network of the city, including highways of federal and local significance, streets and passages, road structures, subject to the requirements of operation:

b) on the placement and maintenance of stopping points;

c) for lighting the route;

d) availability and maintenance of the signaling system and means of communication, road signs and road markings;

e) for the timely pruning of green spaces located along the route routes.

15. Routes according to traffic modes are divided into:

a) regular routes with all stops (with an average haul length of 0.4 - 0.6 km);

b) semi-express routes with stopping points in large passenger-generating and interchange hubs with a haul length from 1.0 to 2.5 km;

c) express routes with a minimum number of intermediate stops, connecting large passenger points with railway stations, airports, marinas, etc.;

d) excursion routes.

16. Stopping points of routes are located taking into account the safe and convenient approach of passengers, subject to the rules of the road and the rules for the technical operation of such points.

17. Stopping point must be equipped with:

a) a stop sign with information about the type of passenger transport, route numbers, the name of this point, the final points of the route, intervals of movement by periods of the day, and at intervals of movement over 30 minutes. - the time of passage of the rolling stock through this point. If the route operates only during certain periods of the day, the relevant information is provided on the stop sign;

b) a landing area limited by a side stone from the side of the carriageway;

c) a pavilion (if there is space on the street network) for passengers waiting for transport.

18. The creation of new routes is carried out by passenger transport organizations in agreement with local governments.

Fare payment

19. The level of tariffs for the carriage of passengers and the carriage of luggage is established by local governments, as well as the executive branch.

20. The passenger is obliged to have a travel document (ticket) of the established form or another document confirming his right to travel.

21. Advance sale of travel tickets is carried out at the box office of bus stations, bus stations, specially created points of sale, as well as through trade organizations, by drivers or conductors of passenger transport.

22. Notification of the population about the upcoming change in tariffs for Passenger Transportation should be carried out through the mass media no later than 15 days before the introduction of new tariffs.

Conditions and procedure for passenger travel

23. Embarkation and disembarkation of passengers can be carried out only at stopping points. If there are "on demand" stops on the route, the passenger must notify the driver in advance of the need to stop the vehicle. When passengers are at this stopping point, the driver is obliged to stop the vehicle.

24. During the trip, the passenger is obliged to keep the purchased travel document during the entire trip and present it or a document confirming the right to travel, at the first request of persons specially authorized to conduct control.

25. The driver (conductor) is obliged, when boarding passengers, to periodically remind them of the need to pay for the fare.

26. Embarkation and disembarkation of passengers is carried out in the following sequence:

a) in buses with one door - first disembarkation, and then boarding;

b) in buses with two doors - disembarking passengers through both doors, and boarding through the back door;

c) in buses with three doors - disembarkation through all doors, and boarding through the back and middle doors.

27. Passengers with preschool children, pregnant women, the disabled and elderly citizens have the right to board the bus through the front door.

28. A passenger who has a monthly or single ticket or other document confirming the right to travel must present it when boarding the bus.

29. On urban and suburban routes, a passenger has the right to carry with him free of charge one child under the age of 7 years inclusive, if he does not occupy a separate seat.

When traveling with a passenger several children under the age of 7 inclusive, for each child, except for one, tickets are purchased.

30. For passengers with children of preschool age, pregnant women, disabled people and elderly citizens, 6-12 front seats are allocated in the passenger compartment of the bus, depending on its capacity. Other passengers occupying these seats must release them for the indicated persons.

31. The driver is obliged to leave the bus from the bus stop only with closed doors after the full completion of the disembarkation and boarding of passengers, clearly and correctly announce stops, and when changing the route, announce this at each stopping point. Overfilling the passenger compartment of the bus in excess of the established total capacity established for a particular type of bus is not allowed.

32. In case of removal of the bus from the line due to a malfunction, accident, etc. travel documents issued to passengers are valid for travel on another bus of the same route. The transfer of passengers to another rolling stock is carried out by the driver of the bus removed from the route.

33. When traveling in a bus, it is prohibited: the passage of passengers in a state of intoxication, the smoking of passengers and the driver in the passenger compartment of the bus, the opening of windows without the permission of the driver, the carriage of items prohibited for transportation specified in these Rules.

Carriage of luggage

34. The passenger has the right to carry with him free of charge - one piece hand luggage size up to 60 cm x 40 cm x 20 cm, including small animals and birds in cages, one pair of skis (children's sledges), a pram. Carriage of one piece of baggage larger than 60 cm x 40 cm x 20 cm, but not more than 100 cm x 50 cm x 30 cm is carried out for a fee in accordance with the fare.

35. Packing and transportation of luggage must completely exclude the possibility of causing any damage to passengers and the vehicle.

36. The cost of baggage transportation is established in the same manner as the fare of a passenger.

Registration of deposit of found things

127. Found things are subject to mandatory delivery at the end of the trip, shift to the head (on duty) of the bus station (bus station), and in their absence - to the dispatcher on duty of the motor transport organization.

128. Head (on duty) of the bus station (bus station) or on-duty auto dispatcher transport organization is obliged, in the presence of the person who delivered the found things, to draw up an act in two copies.

129. At bus stations (bus stations), in dispatching motor transport organizations, there should be two books of forms of acts.

In the absence of one of the books of acts, the registration of the next delivery of the found things is carried out according to the second book.

These books are issued by the accounting department of the motor transport organization, where they are recorded in off-balance accounts as strict reporting forms.

130. After drawing up the act, things are subject to delivery to the warehouse of forgotten things against the receipt of the storekeeper on both copies of the act, one of which remains in the book of acts, and the other is transferred to the storekeeper along with things.

131. The head (on duty) of the bus station (bus station) or the dispatcher on duty of the motor transport organization are obliged to give the passenger an appropriate explanation on the issue related to the search for his lost things.

Accounting for found things

132. Upon receipt of things at the warehouse, their compliance with the entries in the book of acts must be checked.

133. Items accepted for storage must be entered in a special book of records of found items, which is maintained in accordance with the established form () and issued by a motor transport organization for safekeeping to the head of the warehouse of found items.

134. If things do not correspond to the records in the act, things are not accepted for storage and are returned together with the act for clarification and appropriate execution.

Storage of found things

135. Found things, with the exception of those specified in these Rules, must be stored directly in the warehouse of found things for three months in a room specially equipped for this, excluding theft or damage.

Cardboard labels are attached to the things accepted for the warehouse indicating the place of the initial delivery of the found things, the date of delivery and the number of the act.

136. Food products, including canned ones, after 10 days, and in loose form and perishable - after a day of storage, are subject to transfer to local public catering organizations as food waste or destroyed.

The transfer or destruction of food products is documented by the act of the commission, which in each case is appointed by order of the transport organization.

137. Received at the warehouse of found things:

a) weapons, cartridges and explosives must be immediately transferred under the act to local internal affairs bodies;

b) identity cards, passports are transferred according to the act to the relevant authorities at the location of the motor transport organization;

c) money, including foreign currency, government bonds, other securities, gold, silver things and other valuables are subject to transfer under the act no later than the next day to the cash desk of a motor transport organization, which, within 24 hours after receiving these valuables, must transfer them to storage in the local branch of the bank serving the motor transport organization, with the registration of the transfer of values ​​in the prescribed manner.

138. If the owner does not claim things or valuables within six months of storage, motor transport enterprises or organizations are obliged:

Transfer money temporarily on the current account to the local budget;

Other things that are in the warehouse of found things, at the direction of local authorities, come into municipal ownership.

Release of found items

147. Orders of organizations, as well as citizens for buses, are made in writing ().

Orders for the allocation of buses for the carriage of passengers over a distance of up to 50 km inclusive are submitted to the transport organization no later than one day before the deadline for the delivery of the bus, and for the carriage of passengers over 50 km - no later than three days.

148. Tourist and excursion transportation is carried out by transport organizations under agreements with tourist and excursion organizations, as well as independently, in the manner of providing paid services to the population.

The movement of tourist - sightseeing buses on long routes is allowed from 6 to 22 hours.

149. Registration of contracts for tourist and excursion transportation is carried out upon receipt from the customer organization of a completed order form indicating the destination, route, planned stopping points, the number of passengers carried, the name of the person responsible for the transportation (group leader, guide), length of stay with the customer.

150. In the case of regular tourist and excursion transportation outside the region (krai, republic), the customer organization enters into contracts with organizations of other regions (krai, republics) for maintenance, security and preparation of the bus for the return flight or pays the carrier the cost of services when concluding them contracts on their own.

Group leaders maintain good order among passengers, paying special attention to children, the disabled and the elderly while driving, when boarding and disembarking from the bus, during stops along the route.

TRANSPORTATION OF PASSENGERS IN CARS - TAXI INDIVIDUAL USE

175. Cars - taxis for individual use must be technically sound, ensure traffic safety, have appropriate equipment inside and outside the car.

176. Taxi transportation is carried out on the basis of a license issued by the territorial bodies of the Russian Federation of the transport inspectorate to organizations or entrepreneurs.

In addition to organizational issues, the license specifies the list of services provided to passengers, the type and procedure for determining the applicable tariffs, the mode of operation of cars - taxis on the line.

Travel conditions

177. Boarding - disembarking passengers in cars - taxis is possible:

At specially equipped taxi ranks;

On sections of the street - road network, where the stop of the corresponding rolling stock is allowed;

In the places of car delivery - taxis by order of passengers.

178. At designated parking lots, cars - taxis are hired on a first-come, first-served basis.

The right of emergency boarding in cars - taxis are used by passengers with babies, pregnant women, disabled people with obvious signs of disability or upon presentation of a document certifying disability by them, participants in the Great Patriotic War who have the appropriate certificate, as well as passengers on special coupons of the transagency purchased on the way following other modes of transport.

Cars - taxis are not provided for the transportation of infectious patients and persons who are in a state of intoxication.

Collective hiring of cars - taxis at parking lots is allowed with the consent of the first passenger in line.

It is forbidden to pass free cars - taxis past persons standing at taxi ranks waiting for a car - taxis.

Free cars - taxis on the way can be stopped and busy if they are not closer than 300 meters from the parking lot.

A free car moving in one of the two right lanes - a taxi can be stopped with a hand gesture.

Stopping a car - a taxi, moving in the stream further than the second row, is not allowed.

It is not allowed to stop and take a taxi car in places where the traffic rules prohibit stopping and parking vehicles, namely:

Closer than 15 meters from the intersection of streets, bus, trolleybus, tram stop signs;

At pedestrian crossings and at the entrances to courtyards or closer than 5 meters from them;

On sections of streets with sidewalk fencing. Stopping a busy car - a taxi along the route and boarding other persons in it is allowed only with the consent of the passengers in it. When boarding a car - a taxi, the passenger offers the driver a route. If this is not offered, then the driver is obliged to deliver the passenger to the place by the shortest route.

Landing in the car - taxi and exit from it are carried out on the right side of the car after it has completely stopped.

Smoking in the cabin and opening of windows is allowed only with the mutual consent of the passengers and the driver.

Smoking is prohibited for passengers in the rear extra seat in GAZ-24-04 "Universal" cars and in gas-cylinder cars.

It is the responsibility of the passenger to load and unload all belongings belonging to him.

179. Orders for the supply of a car - a taxi within the city are accepted by telephone (except for automatic machines) and personally from passengers, depending on the availability of free cars - a taxi in the city. The cost of providing a car - a taxi on order is paid by the customer according to the indication of the taximeter or at the current rate.

Reception of orders for cars - taxis can also be organized in hotels, sanatorium - resort complexes, entertainment events, hospitals, on board aircraft, long-distance trains, etc.

If the customer has a telephone, he is informed of the number of the vehicle being sent - a taxi and the estimated cost of filing.

Pre-orders are accepted for the next day at least 12 hours before the time of submission.

Urgent orders are subject to execution within a specified period of time from the moment of acceptance.

The establishment of the time interval between the acceptance of an order and the delivery of a taxi car, within which the order is considered urgent, as well as the procedure and amount of payment for preliminary and urgent orders, are established in agreement with local executive authorities.

The execution of orders should be ensured, as a rule, with the help of radio-equipped cars, as well as by sending cars - taxis from transport companies.

At telephonized car parks - a taxi driver, when calling a dispatcher, is obliged to inform him about the presence of a queue in the parking lot. In case of receiving an order from the dispatcher, the driver is obliged to inform the passengers waiting in the parking lot about this.

180. Simultaneous travel is allowed:

In a passenger car - taxi brand "Volga" no more than 4 adult passengers and 2 children of preschool age;

In a car - a taxi brand "Moskvich" no more than 3 adults and 2 children of preschool age;

Carriage of 6 adult passengers and 2 children of preschool age or 4 passengers and 140 kg of baggage is allowed in a passenger car GAZ-24-04 "Volga" with a station wagon body, and with 1 passenger, baggage with a total weight of 400 kg is allowed .

When traveling with children under 12 years of age, their presence in the front seat of a taxi car is prohibited.

181. Transportation of passengers by cars - taxis outside the city is carried out at a distance not exceeding that established by local governments.

In exceptional cases, trips over long distances can be made only with the permission of the dispatcher on duty. The permit is issued in the waybill of the vehicle. If it is impossible to deliver the passenger to the agreed place for reasons beyond the control of the driver (off-road, etc.), the passenger pays the fare to the place of disembarkation according to the taximeter readings at the current tariff.

When driving outside the city limits, the passenger in the front seat must use the seat belt.

If a malfunction is detected in a car outside the city limits, the driver is obliged to contribute to the speedy dispatch of the passenger to their destination or to the nearest stop of passenger transport.

182. Idle car - taxi waiting for a passenger (at his request) is allowed no more than 30 minutes.

A downtime of a car - a taxi waiting for a disabled person or a participant in the Great Patriotic War (at his request upon presentation of a certificate of a disabled person or a participant in the Great Patriotic War) is allowed no more than 1 hour.

If it is necessary to wait for a passenger (at his request), the driver makes a full settlement with him for the completed trip at the current tariff, and for the stipulated waiting time receives an appropriate advance in advance.

Passengers are prohibited from leaving the driver of the car - a taxi as a pledge of waiting or in the order of payment of documents.

Fare payment procedure

183. Payment for the use of a car - a taxi is made according to the tariffs established by local governments.

The fare is paid by the passenger after the end of the trip and unloading of luggage, regardless of the number of passengers traveling with him and the cargo carried. Payment with the driver is made in cash.

184. In the case of hiring a car - a taxi in the parking lot by several passengers (with the consent of the first in line) or boarding passing passengers with the consent of the passenger who hired the taxi, the total amount of the fare is distributed among the passengers in proportion to the distance traveled by each passenger.

185. When boarding passengers in a car - a taxi, the driver is obliged to assist in packing luggage, and at the end of the trip, remind the passenger about unloading all things and luggage.

When pre-ordering a car - a taxi, the driver is obliged to ensure that the car is delivered by the time specified in the order.

186. Persons who refuse to pay for the use of a taxi car are handed over to the police, and the amount due from them is collected by the carrier in the prescribed manner.

Carriage of luggage

187. In the luggage compartment of a passenger car - taxi, it is allowed to carry cargo with a total weight of not more than 50 kg and only with a closed trunk.

It is allowed to transport various objects and things in the cabin of a car - a taxi that freely pass through the doorways of the car (without removing the limiters), do not spoil or pollute the upholstery of the cabin and its equipment, do not interfere with the driver to drive the car and use the rear-view mirror.

In the cabin of a passenger car - taxi GAZ-24-04 "Volga" with a body type "Universal" it is allowed to carry medium-sized furniture, refrigerators, washing machines, televisions and other items that freely pass through the doorway, do not spoil the equipment and interior upholstery. The rear door of the vehicle must be completely closed during transport.

It is allowed to transport cats, dogs in muzzles with leashes and bedding, small animals in baskets, bags and birds in cages with a blank bottom.

188. It is prohibited to transport building materials, flammable, flammable, explosive, poisonous, caustic and stinking substances, piercing, cutting objects, weapons without covers or packaging in passenger cars - taxis.

General provisions for passengers enjoying the right of reduced or free travel

189. Passage of persons entitled to free or reduced fares is allowed in shuttle buses. The passage of these persons in tourist buses, as well as in buses allocated for special orders, is carried out on a general basis.

190. Passengers traveling free of charge, as well as enjoying travel concessions, are bound by the rules and conditions of carriage applicable to public transport.

191. Passengers who have the right to free or reduced travel on buses carry luggage and pay a commission fee on a general basis.

APPLICATION OF NEGOTIATED RATES

192. Contractual tariffs for transport services are applied in case of increasing requirements for the quality (comfort) of transportation, an increase in demand for services, and when organizing new types of transportation and services.

New forms of road transport services involve the organization of transportation with the maximum consideration of the individual needs of the population on the basis of applications, the supply of transport to the place and time of the demand for transportation, and the provision of passengers with the most convenient and comfortable travel conditions.

193. Contractual rates apply for the following carriages:

Transportation of passengers from airports, sea and river ports, bus stations, stadiums, sports palaces, theaters, cinemas, cultural centers, shopping centers, etc.;

Transportation of the population to garden plots;

Transportation of passengers on "weekend" routes for servicing: fishermen, mushroom pickers, skiers, etc.;

Transportation of passengers from the countryside to the city and back for the intended purpose of the trip (markets, shops, consumer service enterprises, theaters, etc.);

Transportation of passengers to places of worship (cemeteries, churches, etc.) on religious holidays;

Transportation of passengers at night (from 22.00 to 6.00) on special routes connecting hotels and residential areas with sea, river and bus stations, airports;

Transportation of children to out-of-school institutions (sports, music, art schools) using an accompanying person (guide);

Transportation in a specially converted bus for disabled people in wheelchairs;

Serving the population with cars that carry out non-traditional types of transportation, including those that can allow long waiting times for passengers and interrupted service (trips to medical institutions, shops, restaurants, excursions, etc.).

194. Services performed at contractual rates include advertising and information services on orders of organizations and citizens, provided by motor transport organizations by decorating bodies, interiors of buses and cars - taxis with texts of advertising and information content, announcements, as well as using for these purposes autoinformers installed in radio-equipped buses.

195. Contractual prices (tariffs) may also be established for other types of transport services (services) provided by motor transport organizations and citizens. These services include: re-equipment of bus interiors at the request of the customer, providing the opportunity to use a radiotelephone, operation of a buffet, a refrigerator, a toilet, individual radio broadcasting points, a video recorder, specially equipped in the bus cabin, providing passengers with various household equipment for the duration of the trip.

196. In agreement with local authorities, the list of new types of services provided by motor transport organizations may be expanded based on local conditions.

197. Contractual tariffs (prices) are drawn up in the minutes and put into effect by the order of the local executive authority.

For one-time services, the agreement of contractual tariffs (prices) by the customer can be executed without a protocol. In this case, the customer indicates on the document by which the order for transport service (service) is made that the payment is guaranteed.

198. Contract prices (tariffs) may be revised by proxy of the parties when changes are made to the quality of transport service (services).

199. In case of violation of the procedure for establishing and applying contractual prices (tariffs), including the sale of transport services (services) at contractual prices (tariffs) after their expiration, the perpetrators shall be liable in the prescribed manner.

RELATIONSHIPS BETWEEN THE CUSTOMER OF TRANSPORTATION, CARRIERS AND PASSENGERS

200. The relationship between the customer of transportation (local governments), the transport organization and passengers are regulated by the legislation of the Russian Federation, regulatory legal acts issued by the President and the Government of the Russian Federation, the Ministry of Transport of the Russian Federation, the Ministry of Economy of the Russian Federation, the Ministry of Finance of the Russian Federation.

With respect to foreign passengers, additional legal relations may be established by international treaties between the Russian Federation and the respective states.

The customer of transportation represents the interests of passengers before transport organizations.

201. The relationship between the customer of transportation and the transport organization is built on a contractual basis, with the obligatory presence of a license for the organization to carry out transportation.

202. Relationships between the transport organization and passengers are built on a contractual basis in compliance with the norms of civil law, the rights of the consumer of products (services) established by the legislation of the Russian Federation and other regulatory legal acts.

203. The transportation customer determines and approves the main technical, operational and economic indicators characterizing the passenger transport system (routes, communication speeds, traffic intervals, tariffs, service level, etc.), which are the basis of the contract with the transport organization.

204. The service contract is concluded between the customers of transportation and the transport organization for each specific route with a mandatory list of indicators to be met and obligations of each contracting party, indicating the procedure for extending, changing and terminating the contract.

205. The passenger has the right, in accordance with the procedure established by the legislation of the Russian Federation, to make claims to determine the damage caused and the amount of material compensation.

LIABILITY OF TRANSPORT ORGANIZATIONS AND PASSENGERS, ACTS, CLAIMS AND ACTIONS

206. Transport organizations, as well as passengers in case of non-fulfillment or improper fulfillment of obligations arising from contracts for the carriage of passengers and baggage, bear material liability only to the extent provided for by these Rules.

Any agreements between transport organizations and passengers aimed at eliminating the responsibility incumbent on motor transport organizations, as well as on passengers, are considered invalid, and any notes about this in waybills and other documents that are not provided for by these Rules are invalid.

207. Circumstances that may serve as the basis for the material liability of transport organizations, as well as passengers during transportation, are certified by acts of the established form.

Responsibility of transport organizations

208. Transport enterprises and organizations shall be liable and compensate for damage for the loss, shortage, damage or damage of baggage accepted for transportation, as well as for delay in its delivery, unless they prove that the loss, shortage, damage or damage, as well as delay occurred through no fault of theirs.

209. In case of loss, damage, shortage or damage to the baggage accepted for transportation, at the request of the passenger, an act of the established form is drawn up, which is signed by the passenger and a representative of the transport organization (driver, storekeeper). One copy of the act is handed over to the passenger and serves as the basis for submitting a claim statement.

Documents on the reasons for the loss of baggage, drawn up by the Carrier unilaterally, are subject to evaluation by the court in case of a dispute, along with other documents certifying the circumstances that may serve as the basis for the liability of the Carrier or the owner of the baggage.

210. For the loss and shortage of baggage, the transport organization is responsible in the following amounts:

a) baggage accepted for carriage with a declared value - in the amount of the declared value. The declared value of the baggage must correspond to the actual value;

b) baggage accepted for carriage without a declared value - in the amount of the cost of the lost or missing baggage.

211. For a delay in the delivery of baggage, the transport organization shall pay a fine in the amount of 10% of the carriage charge for each day, counting partial days as full, but not more than 50% of the carriage charge.

212. Delay in the delivery of luggage is calculated from 24:00 of the day on which the luggage must arrive.

213. The payment of a penalty for delay in the delivery of baggage is made by the transport organization when issuing baggage on the basis of an act drawn up at the request of the passenger.

214. Care for integrity and safety hand luggage, carried by passengers with them, lies on the passenger.

216. If baggage, for the loss or shortage of which the transport organization paid its owner the appropriate compensation, is subsequently found, the owner of the baggage has the right to demand that this baggage be issued to him, returning the compensation received for its loss or shortage.

217. If the transport organization fails to provide buses, the work of which is paid at a time-based rate, in the amount stipulated by the contract or accepted for execution by a one-time order, or if the delivery of these buses is late, the transport organization pays to the organization - customer of buses 10% of the cost of using buses based on the time of use, specified in the contract or order.

Passenger Liability

218. Passengers are liable for damage to or damage to the equipment and inventory of the rolling stock.

An act is drawn up and signed on the nature of the damage, indicating in it the guilty person, the place and time of the violation, the amount of damage caused, as well as witnesses, if any.

If the passenger refuses to compensate for the cost of the damage caused on the spot, which is noted in the act, the latter serves as the basis for recovering the amount of money to repay the damage by force.

219. For violation of the rules for the use of passenger transport, the guilty persons are subject to a fine, the amount of which is established by local executive authorities.

220. A person who presented at the control a ticket or a certificate that does not give the right to travel or carry luggage on this bus (route taxi) is classified as a stowaway. Fake, incorrectly issued or issued to another person travel tickets and certificates are subject to seizure.

221. Fines are imposed by controllers - auditors, ticket controllers, other authorized employees of passenger transport or police authorities.

222. When paying a fine, a passenger is issued a receipt in the established form indicating the amount recovered. Payment of the fine does not relieve the passenger from purchasing a ticket or paying for baggage.

If it is impossible to determine the starting point of the journey of a passenger who does not have a ticket for travel or baggage, the cost of travel and baggage is calculated by the distance from the starting point of departure to the point of destination.

223. In case of refusal to pay a fine, a protocol (act) is drawn up and signed on the spot indicating the identity of the offender, the nature, place and time of the violation, as well as witnesses, if any.

If the violator does not have documents proving his identity, and there are no witnesses who can provide the necessary data about the violator, he is delivered to the nearest police station for identification, drawing up a protocol (act) giving the right to collect an administrative fine by force.

224. If the organization - the customer of the buses refuses to fully or partially use the buses, the work of which is paid at the time rate, in the amount specified in the contract or accepted for execution by a single order, the organization - the customer of the buses pays the transport organization 10% of the cost of using buses, based on the time use of buses specified in the contract or order.

Claims, lawsuits

225. Claims arising in the process of transportation of passengers or baggage may be brought against the transport organization of the point of departure or destination at the discretion of the claimant.

Documents confirming the claim must be attached to the claim statement.

226. Claims against a transport organization may be filed within six months, and claims for payment of a fine within 45 days. The specified periods are calculated:

a) from the date of delivery of baggage - for claims for compensation for damage, damage or shortage of baggage;

b) after 10 days after the expiration of the baggage delivery period - for claims for compensation for the loss of baggage;

c) from the date of baggage claim - for claims for delay in the delivery of baggage;

d) from the date of occurrence of the event that served as the basis for filing a claim - in all other cases.

227. The transport organization is obliged to consider the stated claim and notify the applicant of its satisfaction within the following terms from the date of receipt of the claim:

a) within 3 months - for claims arising from carriage by road;

b) within 6 months - for claims arising from transportation in direct, mixed traffic;

c) within 45 days - on claims for payment of fines. In case of partial satisfaction or rejection of the claim, the transport organization must indicate in the notification about this the reasons for the decision taken and return the documents attached to the claim to the claimant.

If the claim is satisfied in full, the documents attached to the application will not be returned.

228. Claims for the carriage of passengers and baggage may be brought against the transport organization only in cases of complete or partial refusal of the transport organization to satisfy the claim or failure to receive a response from it within the time limits specified in clause 227 of these Rules.

These claims are filed in accordance with the established jurisdiction to the court at the location of the transport organization to which the claim was filed, within two months from the date of receipt of the response of the transport organization or from the date of expiration of the period established for the response.

229. Claims of a transport organization against passengers arising from the carriage of passengers and baggage may be brought in accordance with the established jurisdiction in court within 6 months.

The specified six-month period is calculated from the date of occurrence of the event that served as the basis for filing a claim.

Rules for the carriage of passengers.

1. Transportation of passengers by road is regulated by the following documents:

1.1. Charter of road transport and urban ground electric transport (law of November 8, 2007 N 259-FZ).

1.2. Law of July 13, 2015 N 220-FZ "On the organization of regular transportation of passengers and luggage by road and urban surface electric transport in the Russian Federation and on amendments to certain legislative acts of the Russian Federation."

1.3. Rules for the carriage of passengers and baggage by road and urban ground electric transport, approved by Decree of the Government of the Russian Federation of February 14, 2009 N 112.

1. The rules for the carriage of passengers provide for the following areas of transportation activities:

2.1. Regular transportation of passengers and baggage, carried out according to schedules for each stopping point of the route of regular transportation. Transportation is carried out on the basis of a public contract for the carriage of a passenger along the route of regular transportation.

2.2. Transportation of passengers and luggage on request. Transportation is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties (between the charterer and the charterer).

2.3. Transportation by passenger taxi. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.

1. Rules for the carriage of passengers in regular transportation.

Activities for regular transportation of passengers are licensed.

3.1. The conclusion of a contract for the carriage of a passenger in this type of transportation is certified by a ticket, the delivery of baggage by a passenger - by a baggage receipt, the carriage of hand luggage by a passenger for a fee - by a receipt for the carriage of hand luggage.

3.2. Article 19 Charter road transport regular transportation passengers and baggage are divided into:

a) transportation with boarding and disembarking of passengers only at established stopping points along the route of regular transportation;

b) transportation with boarding and disembarking of passengers in any place not prohibited by traffic rules along the route of regular transportation.

3.3. Transportation with boarding and disembarking of passengers only at established stopping points along the route of regular transportation is carried out in accordance with the schedules established for each stopping point. Stops of vehicles for embarkation and disembarkation of passengers are obligatory at each stopping point along the route of regular transportation, except for cases when, according to the schedule, the embarkation and disembarkation of passengers at the stopping point is carried out at the request of passengers.

3.4. Transportation with embarkation and disembarkation of passengers in any place not prohibited by traffic rules along the route of regular transportation is carried out in accordance with the schedules established for traveling from the starting and final stopping points along the route of regular transportation. Stops of vehicles for embarkation and disembarkation of passengers are carried out at the initial and final stopping points along the route of regular transportation, as well as at the request of passengers.

3.5. In accordance with law dated July 13, 2015 N 220 - FZ in terms of organizing regular passenger transportation, the following routes are established:

a) an inter-regional route of regular transportation - a route of regular transportation within the boundaries of at least two constituent entities of the Russian Federation;

b) an adjacent interregional route of regular transportation in communication with a city of federal significance (an adjacent interregional route of regular transportation) - an interregional route of regular transportation between a constituent entity of the Russian Federation - a city of federal significance Moscow, St. Petersburg or Sevastopol and a constituent entity of the Russian Federation bordering on it;

c) inter-municipal route of regular transportation - a route of regular transportation within the boundaries of at least two municipal districts of one constituent entity of the Russian Federation, at least two urban districts (urban settlements) of one constituent entity of the Russian Federation, or at least one municipal district and at least one urban district of one subject of the Russian Federation;

d) municipal route of regular transportation - a route of regular transportation within the boundaries of a settlement (urban or rural), federal cities of Moscow, St. Petersburg or Sevastopol, or two or more settlements of one municipal district.

Regular transportation route- it is intended for the implementation of transportation of passengers and luggage according to schedules, the route of vehicles from the initial stopping point through intermediate stopping points to the final stopping point, which are determined in the prescribed manner.

Rules for the transportation of passengers on request.

In accordance with Article 27 of the Charter of Road Transport, the transportation of passengers and luggage on order is carried out by a vehicle provided on the basis of a charter agreement concluded in writing.

Charterer- this is an individual or legal entity that, under a charter agreement, undertakes to pay the cost of using all or part of the capacity of one or more vehicles provided for one or more flights for the carriage of passengers and baggage, cargo;

Freighter- a legal entity, an individual entrepreneur who, under a charter agreement, has assumed the obligation to provide the charterer with all or part of the capacity of one or more vehicles for one or more flights for the carriage of passengers and baggage.

4.1. charter agreement based on Rules transportation of passengers and luggage by road and urban ground electric transport may be in the form of an order for the provision of a vehicle for the transport of passengers and luggage, issued by a charterer. The specified work order must contain the following mandatory details:

a) the name of the document and the date of its execution (day, month and year);

b) the name, address, telephone number and TIN of the charterer, and if the charterer is an individual, the surname, initials, passport details, address and telephone number of the charterer;

c) name, address, telephone number and TIN of the charterer;

d) brand of the vehicle and its state registration plate;

e) last names and initials of drivers;

f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;

g) the names of the final and intermediate points of the route, where the vehicle is supposed to stop en route;

h) the cost of using the provided vehicle in rubles and kopecks;

i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;

j) hours and minutes of arrival of the vehicle at the point of delivery;

k) hours and minutes of departure of the vehicle after completion of transportation;

l) the number of passengers carried;

m) position, surname, initials and signature of the charterer or a person authorized by him, certifying the execution of the work order.

4.2. A vehicle provided for the carriage of passengers and baggage on request is issued with signs with the inscription "Customized", placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

1. Rules for the transportation of passengers by passenger taxis.

5.1. Transportation of passengers and luggage by passenger taxi is carried out on the basis of public charter agreement, concluded by the charterer directly with the driver of a passenger taxi or by accepting the charterer's order for execution by the charterer.

5.2. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.

5.3. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) date of completion of the order;

d) the place of delivery of a passenger taxi;

e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;

f) the planned time for the delivery of a passenger taxi.

5.4. The number of the order accepted for execution is communicated to the charterer.

5.5. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, brand and body color of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

5.6. The route for the transportation of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.

5.7. The fee for using a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) the actual time of using a passenger car. taxi, determined in accordance with the indications of the taximeter, which in this case is equipped with a passenger taxi.

5.8. The passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.

The carrier is obliged to provide quality services in the required volume that meet the demand of the population for movement and at the same time guarantee the safety of passengers. As well as efficient use of vehicles and reduce transportation costs. The rules for organizing passenger transportation, enshrined in regulatory documents, are designed to ensure a clear organization of the speedy delivery of passengers with the amenities they need.

General rules

The organization of passenger traffic is based on a systematic analysis of the direction and density of passenger flows using special techniques.

Based on the received data:

An individual entrepreneur or a company that has received a special permit (license) for this type of activity can carry out passenger transportation.

The carrier, for the fee received from the passenger, undertakes, by providing a place in the transport, to deliver the passenger to the place of destination. The right to travel is secured by transportation contracts - a ticket, electronic or in paper form, and a baggage receipt. In case of preferential travel, as well as on railway and air transport, the ticket is issued according to the documents proving the identity of the passenger and his right to the privilege. Resale or transfer of tickets to other persons is not allowed.

ON A NOTE! Traveling without a ticket, on a fake or issued to another person ticket, or on a discount ticket without presenting a document certifying the right to a discount, entails a fine for traveling without a ticket and paying for travel from the point of landing to the destination or point at which the ticketless person leaves the transport. If it is not possible to determine the pick-up point of the stowaway, the fare is calculated from the starting point of the vehicle's departure.

The general rules for the carriage of passengers define the conditions:

• seat reservations;
• ticketing;
• passenger service;
• transportation of pets, luggage, hand luggage;
• conflict resolution between passengers and carrier employees.

The carrier has the right to establish its own rules that do not contradict general rules passenger transportation and do not impair the quality of passenger service.

A passenger may be removed from the transport if he:

• drunk and disturbing public order, disturbing (disembarked by police officers);
• in a painful condition, the manifestations of which disturb the peace of others, and there is no possibility of its separate placement (landed by doctors at the station where there are specialized medical institutions).

Custom and regular transportation

Passenger transportation can be subdivided according to the degree of passenger participation in determining the parameters of transportation.

Transportation is allocated:

1. Custom. The route, departure time, stopping places are determined by the passenger. Transport is provided on the basis of a charter agreement, with conditions determined by agreement of the parties. When providing passenger taxi services, the freight contract is concluded by the passenger directly with the driver. The passenger taxi has an orange lantern on the roof and a color scheme on the body. In the cabin - information about the freighter, the driver, the body that controls the quality of transportation and the terms of payment for passenger taxi services.

2. Regular. Carried out according to a predetermined schedule.

2.1. Stops are equipped with:

• information signs;
• protection from atmospheric precipitation (when sending more than 100 passengers per day);
• or placed on the territory of railway stations, bus stations (when departing from 250 people per day and the maximum departure interval of transport on routes is more than 2 hours).

2.2. Transport is equipped with route number indicators, with the initial and final stops. The address, telephone number and name of the carrier, regulatory authority, fare, location of fire extinguishers and stop buttons, etc., must be indicated in the cabin.

Types of passenger transportation and regulatory documents

The current editions of the laws of the Russian Federation (RF) determine the conditions and foundations for the interaction of transport structures with each other, with users of transport services (passengers), taking into account the specifics of the types of transport used for transportation. The main regulations for each mode of transport are presented in Table 1.

Table 1.

Type of transportation by type of transport used	Regulatory documents of an industry and departmental nature, defining the rules for organizing the transportation of passengers	Note
Rail transportation	"Charter of Railway Transport of the Russian Federation" dated 10.01.2003 N 18-FZ Decree of the Government of the Russian Federation of March 2, 2005 N 111 "On Approval".	The organization of railway passenger transportation provides for the provision of an information desk, ticket offices, waiting rooms and lounges, luggage storage at the station. As well as restaurants and buffets, sanitary facilities. To issue a ticket and upon boarding, the carrier requires an identity document of the passenger. suburban trains Smoking is prohibited (including in vestibules). On trains long distance smoking is allowed only in vestibules on the non-boiler side. Passengers on the way can use: a set of bed linen; hot tea at a set price; boiled drinking water (for long-distance trains).
Air transportation	"Air Code of the Russian Federation" dated March 19, 1997 N 60-FZ. Order of the Ministry of Transport of Russia dated June 28, 2007 N 82 “On Approval of the Federal Aviation Regulations “General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees””.	The organization of passenger road transport in terms of the activities of passenger taxis is regulated by Art. 9 of the law "On amendments ..." dated April 21, 2011 N 69-FZ.
Sea and river transportation.	"Convention on the Carriage of Passengers and Their Luggage by Sea" (Athens, 13.12.1974)

The organization of passenger transportation requires serious support:

• analytical (research of passenger flows, development of routes, etc.);
• administrative (organization of the work of drivers, control over the level of their professional training, etc.);
• technical (preparation and equipment of transport; arrangement of stops, etc.).

Therefore, passenger transportation as a type of activity is subject to mandatory state licensing.

When carrying out the transportation of passengers in urban public transport, it is worth adhering to certain rules not only for the driver, but also for the conductor, as well as for the passenger. Let's figure out what obligations and rights are established for such categories by law.

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Passenger transportation can only be carried out if the company has the appropriate permission.

But that's not all. Both citizens who use the services of a transport company and employees of a transport organization must comply with clear rules established by regulatory documents.

Types of urban transport

• passenger;
• cargo;
• special.

Passenger transport is used to transport people in urban and adjacent areas for the following purposes:

• labor;
• business;
• public;
• cultural and household.

The object that determines the goals of the movement of urban people (company, theater, household institution, etc.) is the center of transport gravity.

Given the capacity, urban passenger transport can be:

• individual - cars, motorcycles, bicycles;
• mass or public - trams, trolleybuses, buses, subways, city Railway, river trams etc.

To improve the quality of public service, special equipment is installed in vehicles.

Individual types of vehicles have a capacity of 1 - 8 seats, public types of transport - from 18 - 20 to 230 people.

Public transport can be:

• route- traffic is organized along the route, according to a certain number of equipped landing sites, pavilions, route signs for the population;
• non-route- on the carriageways of streets (free traffic system) within the limits that are imposed by road signs, roadway markings and traffic lights.

The exception is fixed-route taxis. They have a capacity approximately like individual transport, and the organization of traffic is like mass passenger transport.

Freight urban transport is considered to be a vehicle that delivers goods for various purposes.

Freight city ​​traffic are trucks with a carrying capacity of 2 - 2.5 tons, as well as trams, trolleybuses, railway and water types of vehicles.

Responsibilities

The obligations of the conductor and the driver are prescribed in the job descriptions. But this does not mean that passengers do not have any responsibilities. Let's list what requirements are put forward by the legislation.

driver

Driver:

1. Complies with the requirements that are established by the rules of the road, schedules and traffic patterns of the vehicle along the routes.
2. Makes transport stops at each stopping point of routes, except for an emergency situation.
3. Make sure that the disembarkation and embarkation of passengers is carried out when the vehicle comes to a complete stop.
4. Must be at his workplace in the cabin of transport in clothes according to the season and closed types of shoes, in trousers.
5. Must act in accordance with the instructions when a dangerous object is found in the cabin or upon receipt from the passenger of information about the presence of such an object.
   Required to communicate with passengers politely and correctly.

There are also restrictions:

1. The driver does not have the right to transport an unauthorized person in the cabins of the vehicle.
2. No smoking and no loud music in the cabin.
3. Mobile conversations. The driver should also not be distracted by a conversation with citizens when the vehicle is moving.

Conductor

The obligations of such an employee:

1. He collects fares.
2. Checks whether passengers have tickets, travel tickets, documents that are presented for free travel.
3. Provides information to the passenger about the stop and transfer point.
4. Engaged in ensuring the safety and comfort of people while traveling by vehicle.
5. Must be polite.
6. Takes the necessary measures if unforeseen circumstances and accidents arise.
7. At the final stop, he inspects the salon for the presence of forgotten things.
8. After the shift, he hands them over to the company's dispatchers, signing the documentation.
9. If explosive objects are found, he calls the police.

Passenger

Here are the obligations:

1. To enter the interior of the vehicle in turn, and when leaving, do not create obstacles when closing the doors of the vehicle.
2. At the entrance to the salon, pay the fare in accordance with the tariffs, without waiting for the driver's request.
3. The passenger keeps the ticket and is obliged to present it at the first request from the person who performs the control.
4. If a person has a travel allowance, then it is worth presenting the appropriate document at the entrance to the salon, without reminders.
5. He must give way to a passenger with a child, a pregnant woman, a disabled person, an elderly citizen.
6. Hold on to the seatback and handrail to prevent falling and injury.
7. Monitor the location of hand luggage so that it does not interfere with other passengers.
8. Necessarily observance of cleanliness and public order in transport, courtesy, correct relations with other citizens.
9. Passengers must leave the vehicle after it arrives at the final stopping point.
10. If a person finds forgotten items, it is worth notifying the driver about this.

Rights

In addition to certain rules for the carriage of passengers in public transport, rights are also established in Russia. Find out what passengers and employees of the transport company are entitled to.

Driver and conductor

Drivers and conductors have the right to:

1. Sell ​​tickets, check documents, in the presence of which a person is entitled to enjoy benefits (but only at stopping points).
2. Require a passenger who does not have a ticket or the right to preferential fare to leave the passenger compartment if the citizen refuses to pay for the fare.
3. Refuse passengers to carry baggage if it will interfere with other passengers.
4. Receive guarantees of a social nature, which are provided for by legislative provisions.
5. To pay additional costs for rehabilitation - medical, social, professional, if harm is caused to health in an accident at work.

Passenger

Passengers can:

1. Carry out free transportation:
   • a child who is under 7 years old (inclusive), and at the same time he is not provided with a separate seat;
   • baby carriages, sleds;
   • one pair of skis (they must be in a case or wrap);
   • rune luggage with a total width, length and height not exceeding 120 cm;
   • musical instrument in a case or case;
   • a bird or animal in a cage with a solid bottom (basket, box, container), if its size does not exceed 120 cm;
   • guide dogs (in muzzles and on leashes) that accompany a person with disabilities, if there is a document for use as a dog assistant;
   • a bicycle (on the rear areas of the cabin), if conditions are met that will exclude inconvenience for the citizen.
2. Transport for a fee (in accordance with the established tariffs):
   • baggage, the size of which does not exceed 180 cm;
   • a dog in a muzzle and on a leash, if there are free places on the back platform.

Payment for travel according to the rules for the carriage of passengers in public transport

The list of persons who are entitled to preferential travel is established by the legislative provisions of Russia. And by the way, a citizen can use the benefit only if he presents a document that confirms the existence of such a right.

Passengers must pay the fare at the entrance to public transport, present tickets and documents providing benefits, at the request of the controller, conductor, driver.

If the vehicle is withdrawn from the route due to malfunctions, accidents, etc., the issued travel document is considered valid for travel on another vehicle of this carrier.

Passengers are transferred to another bus, tram, trolleybus conductor or driver of the transport that was removed from the route.

Payment is controlled by authorized persons who will announce this to passengers before control.

It can be carried out at any moment of the vehicle's movement along the line. You can check the availability of tickets both in the salons and when leaving the transport.

If a travel document is found that is no longer valid or is fake, it is withdrawn in accordance with the law. The owner of such a document may be accompanied by authorized persons to the police station.

If employees do not have such an opportunity, they call representatives of the law enforcement agency.

A person who has not paid the fare is considered:

• a person who entered the passenger compartment of the vehicle and did not purchase a ticket until the next stop, as well as who did not present the ticket to the inspector or uses travel ticket, which is received from another passenger;
• a person who travels in transport on an expired multiple ticket or uses it in a vehicle where it is not valid;
• a person who has not paid for the carriage of baggage, the size of which exceeds the established limits;
• a person who does not have a travel document that could confirm the availability of benefits.

Payment cost

According to the current legislation of Russia, the administration, committee or department of transport under the local authorities of the constituent entities of the Russian Federation establishes marginal tariffs for the transportation of people and luggage in public transport.

The cost is reviewed annually and determined individually for each mode of transport.

The formation of the marginal tariff is carried out taking into account the economically justified costs of the carrier. He must ensure the conduct of break-even activities.

With administration municipalities agreed by passenger carriers:

• fare;
• discount system;
• travel document system.

The price of one trip cannot exceed the limit values, which are approved by the government of the subject of the Russian Federation.

Cost is the main factor that attracts customers. It is also the basis of the transport system, which affects the financial performance of the carrier company.

The tariff, the quality of the service provided and the convenience of paying for the fare are reflected in the volume of passenger traffic in transport system territorial district.

When increasing the passenger fare, factors such as inflation and a decrease in the standard of living of citizens cannot be ignored.

Tariffs must be economically justified, which bring profit to the transport company, but remain affordable for every segment of the population.

Responsibility for violation of the rules

Passengers bear administrative responsibility for violation of the established rules. The same applies to drivers.

If the vehicle or its equipment is damaged, the responsible person will be liable in accordance with the law.

Vehicle personnel will be responsible for:

• if they do not fulfill their duties stipulated by the job description;
• if they cause material damage to the employer - within the framework that were established by the Labor and Civil Code of Russia;
• if they violate other rules - within the framework of what is determined by the Code of Administrative Offenses, the Civil Code and the Criminal Code of Russia.

Each transport company must agree with the administration of the route passport, which describes the schedule, stops, fare and other information. If such a rule is not observed, a fine is imposed on both the company itself, and the driver, controllers.

In case of non-compliance with the schedule, drivers will have to pay 500-1 thousand rubles, and the company 3 - 5 thousand. the same fines are established in the event that stops are not announced. 1 thousand rubles the driver will pay if he deviates from the route, which is written in the documentation. Carriers in such situations will lose 10 thousand

The penalty is also issued for:

• dirty salon;
• untidiness of the bus;
• off-route traffic during rush hours, etc.

The amount of the fine will be 100 - 200 rubles. If a medical or technical examination is not passed, then the amount of the fine will be 2500 rubles.

A fine can also be imposed on passengers:

Liability is not limited to fines. Employees of the transport company and passengers will face criminal liability in a number of cases.

For example, a line employee will have to answer for the unsafe landing of passengers.

The norms of chapter 27 of the Criminal Code of Russia are applicable:

• - illegal possession of transport, when the purpose of theft is not pursued;